UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
3.0
Nov 5, 2020

You need patience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Takes a small amount of time, as a side activity it's perfect, you don't need any type of experience

Cons

the support is terrible, to become an actual and real tester it took me 2 months, if you encounter bugs 70% of times it's your fault and you won't get refunded for the time wasted

5.0
Nov 2, 2020

Great opportunity to create your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are proud of work-life balance, and it's real! Amazing colleagues!

Cons

High-quality demand. Some managers should apply to themselves

5.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Very flexible working hours and generous community

Cons

Limited tests to be reviewed

Viewing 379 - 381 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.