UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
3.0
Dec 10, 2024

Friendly people but lots of change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with Good salary and benefits Can work fully remote

Cons

In a tricky moment with the recent merge of companies and multiple rounds of layoffs

4.0
Mar 3, 2023

Might change...

Recommend
CEO approval
Business Outlook

Pros

Great people, culture, work life balance, and swanky offices

Cons

Things are changing rapidly post-merger with UserTesting. These things I loved about UserZoom may not be the same given how much of UZ's staff have been culled

Viewing 472 - 474 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.