A Once Great Place to work has lost its identity and has a lot of work to do
Pros
- great people still work there in contributor roles (and a few managers) - people are genuinely friends outside of work, and the company encourages coworkers the socialize, with a family environment - lots of fun social activities that the company puts on to get employees to know each other on more than just a profession level - great office spaces in Mountain View, San Francisco and Atlanta - awesome perks including fitness classes, massages, and lunches twice a week.
Cons
- Executive Management rushes into critical decisions without consulting the experts it has hired for opinions and to do things the right way. - Product is not seen as essential to new customers, and management constantly artificially change the product without actually improving it to justify higher dollar spend than customer wants to commit. - New management hires do not fit well with the core employees who made UserTesting into the rapidly growing company it is. - Executive team is quick on the trigger to let go of key staff, while keeping other highly paid VPs and directors who are dead weight because of personal relationships. - The Executive Team feigns like they get involved into the details of the business, but really have only high-level knowledge of what's going on. - Many managers are either inexperienced, over their heads or ineffective. - Marketing team has yet to product sufficient leads for sales to realistically achieve their quotas even with outbounding.