Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      5.0
      May 4, 2016

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment, amazing people and wonderful culture.

      Cons

      Not clear career path in my department. Lots of changes during each year. Too much uncertainty.

      1.0
      May 3, 2016

      Non Transparent Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are good. Lunch provided on Tuesday and Thursday. Onsite deli with hilarious owner. Good product. Ping pong table was a great addition to the MV office.

      Cons

      A lot of the great people have either left or been laid off without any notice from the company. The hiring plan has been cut to nearly zero and is on a "freeze" until at least Q3/Q4. In fact, more lay offs are on the horizon due to the company wanting to become "financially fit". The client success team is over worked while being told they would hire more to help workload but that is not happening after all. There is a huge disconnect in culture between the SF and Mountain View office.

      3.0
      Apr 27, 2016

      Casual but Cliquey

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      casual dress and lots of fun activities to do both during and outside of work

      Cons

      extremely cliquey and full of dramatics. workplace is full of young people who don't seem to realize that high school is over.

      Viewing 514 - 516 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.