Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      1.0
      May 18, 2016

      BUYER BEWARE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can't think of a single one.

      Cons

      The blind leading the blind. Sales management is as inexperienced as they are unprofessional. From training, to on boarding, to monthly commission payout there is a gross lack of direction, a negligent approach to procedure and incestual relationships are complete with favoritism. Unless you're looking for a job where frat house meets wild, wild west I recommend avoiding this company and a negative "user experience".

      5.0
      May 17, 2016

      Growing Pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, environment and work experience. Management is accessible and willing to work with employees to make being here better.

      Cons

      The company is still growing and is making some big adjustments which causes uncertainty within the company.

      1.0
      May 16, 2016

      There's room for improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product with very little competition in the market. Smartest group of folks I've had the pleasure of working with. Perks like free lunch and massages.

      Cons

      Inexperienced management that does not know how to lead of a company of UserTesting's size to an IPO. Management is notoriously bad at communicating and being transparent. Morale on the sales team is very low because very few people are hitting quotas. Beware of the overly positive reviews on this site, they ask employees to post positive reviews after they get a set of bad ones.

      Viewing 511 - 513 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.