UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
1.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

My coworkers were amazing to work with, and it was a good support system in an unrealistically stressful environment.

Cons

Leadership is terrible. Absolutely no compassion and you are literally just a number on a spreadsheet to them.

1.0
Jan 25, 2024

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Some of my colleagues genuinely care. But most of the top talent has left.

Cons

Horrible senior leadership/ lack of leadership. No integrity. Bad culture. Unmotivated colleagues. Two rounds of layoff and multiple layoffs in past year. Uninformed decisions being made.

Viewing 52 - 54 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.