UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
3.0
Nov 5, 2020

You need patience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Takes a small amount of time, as a side activity it's perfect, you don't need any type of experience

Cons

the support is terrible, to become an actual and real tester it took me 2 months, if you encounter bugs 70% of times it's your fault and you won't get refunded for the time wasted

5.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Very flexible working hours and generous community

Cons

Limited tests to be reviewed

Viewing 568 - 570 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.