UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Nov 27, 2013

It's a start-up with a lot of heart!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing group of very smart, very kind, very friendly coworkers; not surprisingly, the company culture is excellent; there's commitment to world-class service from the top down and bottom up; project ownership is a common thread here, as people like to take on projects and own them instead of constantly passing the buck; we like to get things done and have fun doing it!

Cons

Sometimes we run out of snacks in the break room and it's sad, but something that you can curb by bringing your own personal snack stash; there's a strong desire for work-life balance but it really is rather imbalanced at the time (working weekends is not unheard of, even though we don't brag about it)

5.0
Nov 27, 2013

The best company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for small fast growing companies, and for big companies with great benefits. But coming to work for UserTesting has been best career move I've made yet. It has that excitement you can only find at a fast growing startup. But there's a sense of stability that's rare for a company like this. Here's what makes this a special place to work in my mind: - UserTesting sells a product you can believe in. - This is a rewarding work place, where you can make a difference. - There is a great company culture. - Never a dull moment. - The executives are a hands-on group that care about their employees.

Cons

I just spent a minute trying to think of something. But I can't come up with any significant cons.

Viewing 574 - 576 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.