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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Mar 24, 2025

      Bought into UT 3.0

      Gtm team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding leadership that understands what success looks like and driving us to an outcome.

      Cons

      None, the only issue I see is moving us faster.

      3.0
      Mar 20, 2025

      Private Equity Vibes

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice colleagues, modern technology, stable pay, some benefit perks.

      Cons

      Ever since being privatized by Thoma Bravo and the merger, there are a lot of inefficiencies in planning, constant pressure to deliver more faster, overhead of meetings, loss of morale, constant reorganizations, feeling of scarcity.

      5.0
      Mar 19, 2025

      Great Place If You Want to Work—Not for Empty Suits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High-Impact Work – If you take ownership and put in the effort, you’ll get exposure to big projects and opportunities to make a real difference. Smart, Hardworking eSuite – The team is full of talented, driven people who care about the company’s success. Strong Market Position – UserTesting has a respected brand and a great product, making it an exciting place to grow. Lots of Visibility – You won’t get lost here—good work is recognized, and you can build a strong internal reputation fast.

      Cons

      Cross-Team Alignment Is a Work in Progress – With rapid changes, getting everyone on the same page takes effort and patience.

      Viewing 76 - 78 of 577 Reviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.