UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
2.0
Mar 11, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Culture WAS great until the buyout

Cons

Everything. It's all gone downhill

5.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

~Strong career growth opportunities with room for development. ~Supportive and approachable management that encourages learning and success. ~Exciting, fast-paced environment that challenges you to be agile and maintain a positive mindset. ~Market-leading product with a strong reputation and innovative edge.

Cons

~Changes happen frequently, but communication around them could be clearer and more empathetic. ~Adapting to the pace can be challenging if you're not comfortable with change.

4.0
Mar 4, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Competitive salary, work/life balance, remote work

Cons

Layoffs, lack of clarity from leadership

Viewing 79 - 81 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.