Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      5.0
      Oct 18, 2015

      Great product, fun culture, winning team

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Company just received a $34 million Series A funding round - UZ already has offices and customers around the world - Awesome sales team attracting new enterprise business every day - Great career progression - Generous benefits and perks - Soon to be in a big new office in SOMA - Laser-focus on rapid sales expansion, product optimization, and customer care - Experienced leadership team with top-tier investors and advisors

      Cons

      - Office is crowded, but moving to a new office in a couple weeks - Employee equity options could be better - Growing pains/tech ops issues as sales team rapidly expands—consider building out the sales ops team

      5.0
      Jun 23, 2014

      Engaging work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People here are genuinely excited about their work. We have a lot of autonomy, and management takes suggestions seriously. People are always sharing interesting, challenging new ideas. Unlike previous jobs I've had, I wake up excited to get to work on my projects. The culture is very casual and welcoming.

      Cons

      The company is growing really fast (which is good), but sometimes it feels like we're outgrowing ourselves. We're running out of space in both our Mountain View and San Francisco locations.

      5.0
      Nov 27, 2013

      Usertesting provides an atmosphere that allows everyone to contribute, while encouraging personal growth.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working at Usertesting because the CEO, COO, and CPO are all open to listening to new ideas from anyone within the organization. If the idea sounds good then they will move forward with it. Usertesting also encourages personal growth by providing money for education as part of the benefit package and a library of books to read.

      Cons

      Growth has caused office space to feel a bit crammed (at least until we move into a new space).

      Viewing 100 - 102 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.