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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      3.0
      Feb 18, 2021

      Anybody can do it, but not really

      Waste management worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people all over, fast paced

      Cons

      Lack of true empathy despite being what it sells

      avatar
      UserTesting Response
      5y
      Hi. I'm sorry that your time here didn't work out. If you'd like to share more so we can improve, I'd love to talk. We're proud that 94% of the employees in the 2020 annual survey told us they would recommend UserTesting to a friend as a good place to work. But that doesn't mean everyone's experience is a good one. Please feel free to reach out if you would like.
      5.0
      Sep 19, 2019

      Great Culture w/ Great Growth

      Strategy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kindness is a core cultural tenant that isn't just a slogan. For a startup the perks are pretty awesome 401k, lunches, fully stocked kitchen. The product is has a fantastic market fit and the company is significantly doubling down on R&D. Leadership is super accessible and the CEO is incredibly honest and transparent.

      Cons

      Sure, it's a startup so there are growth pains...but considering where the company is the infrastructure investment is much more significant then I have seen at some public companies!

      3.0
      Feb 23, 2018

      Stagnant Sales Team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits Decent pay Nice people mixed into the crowd & industry knowledgeable people Flexible hrs? (People come & go)

      Cons

      Positive Culture & defined culture Collaboration across teams No sales enablement Over inflated titles Product direction (Those flexible hrs—random team members working from home who should be in office period!)

      Viewing 115 - 117 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.