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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      3.0
      Apr 11, 2024

      Okay

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      diverse team but strict corporate culture

      Cons

      lack of flexibility, company politics

      5.0
      Apr 9, 2024

      Great Place to Work

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues, amazing product/service. Loved the partnership and support of the larger team while also being able to excel as an individual contributor. Leadership team is great. Overall, it's a great place to work.

      Cons

      Went through company merger, working through that growing pain. But I expect nothing but great things once this phase is in the past.

      Viewing 136 - 138 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.