UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Can always work from home, very chill and relaxing environment. Can always take time off work if you have kids. Flexible time off policy.

Cons

CEO lies to us. Extremely low pay, benefits get worse every year. HR is incompetent and not really willing to help. Not much diversity as management is mostly white men. In engineering the only way to get promoted is if you are friends with management as racist and misogynist coworkers always seem to get promoted. Post merger is causing a ton of stress with strict deadlines. You never really know what the CTO is doing or has done, he shows up to meetings unprepared and just wings presentations.

1.0
Jun 19, 2023

Poorly handled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work arrangement that is flexible

Cons

Management team is out of touch. Very little support for us AEs and unrealistic targets set without doing clear market scoping. Everyone seems busy but clueless at the same time. Join if you're just looking for somewhere to bump around.

Viewing 211 - 213 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.