UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
1.0
Dec 25, 2022
Recommend
CEO approval
Business Outlook

Pros

None I can think of anymore.

Cons

UT used to be a good company. Since public offering, the majority of employees who helped achieve that milestone have zero faith in the C-Suite. They represent a group of friends that protect each other - not the greater good of the organization. The product is antiquated. They will need Userzoom to revive them as a whole. The sales teams are arrogant and lack any type of genuine and strong leadership. There is zero diversity on the team as well, and no encouragement from “Leadership” to strategize past stale ideas.

5.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Strong culture and pay. Lots of smart and passionate people. Great management and leadership.

Cons

Ups and downs of working in tech can be wild.

Viewing 250 - 252 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.