UserTesting reviews about "pay"

53% positive business outlook

Reviews by job title

52 reviews
3.0
Mar 27, 2017

Great start for your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is an option No micromanaging Free food twice a week Good benefits Nice people to work with Great place to for your first job out of college

Cons

Too much change, too fast with little or no vision. Execs seem lost when it comes to operations. Company grew too fast. Seems like all managers are managing for the first time. Promotes from within at times of turbulent change that may not be the right fit for a position. Pay is well below industry standard. Product needs a lot of work to keep up with changing technology. Needs to be more innovation from all within the company.

avatar
UserTesting Response
9y
Thanks so much for taking the time to leave this review. I’m glad to hear that you were able to find a lot of pros while working with UserTesting, but I’d love to take time to address the cons that you mentioned. I agree that we have been growing very fast, and with that growth has come some growing pains. We do have a bold vision for the role UserTesting plays in creating great user experiences, along with a well-planned strategy for how to achieve our vision. Over the last few months, we’ve have made significant efforts to proactively share our vision and strategy with our employees. While it’s hard to put the right person in the right position every time, we’re committed to promoting from within, if and when possible. UserTesting prides itself on being a place where our employees can grow their careers, and something we actively take steps to ensure we continue to do. We’ll continue to balance promoting from within with the need to make key outside hires. In regards to pay, we evaluate the compensation of our employees annually and we are committed to pay in line with the market. Over the past years, we have made constant adjustments to our employees’ pay to recognize the increasing skill level our employees attain as they work at UserTesting. Regarding your point about our Product Team, this is a big year, and we plan to release double the number of new features as last year! Regarding diversity within the company - UserTesting is actively committed to increasing the diversity of our workforce. Our Talent team proactively seeks out candidates with diverse profiles for every one of our open positions, and we make particular efforts to attain a diverse group of students for our internship program. Our employee communities make a significant effort to increase the awareness and support for employees of all backgrounds, and we heartily welcome referrals and applicants for our open positions that will help increase our diversity. Thanks again for sharing your thoughts. We take the feedback provided on Glassdoor, as well as our quarterly engagement surveys very seriously. Our executive and leadership teams review the feedback provided, take action, and evaluate our results on an ongoing basis. I’m sorry that you didn’t have a 5 out of 5 experience at UserTesting, and we’re are hopeful the ongoing actions we take in response to feedback from our current and former employees will ensure UserTesting continues its incredible growth and success, and that our company remains a great place for our employees to work and grow their careers.
3.0
Jun 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are, without question, the easiest people to get along with in all of Silicon Valley. Everyone is smart, fun, clever, and nice.

Cons

Every initiative is merely a hurried reaction because no one has the time/experience to be successfully proactive in any endeavor. Management/staffing decisions are made using a system of nepotism and WILDLY visible favoritism. Senior Management attempts to perform "approachable," but it's clear that very little employee feedback is ever valued or acted upon. And the pay is laughable at best.

Viewing 16 - 18 of 52 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.