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Utica National Insurance Group

Engaged Employer

Utica National Insurance Group reviews

3.6

61% would recommend to a friend

(195 total reviews)
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Kristen Martin

47% approve of CEO

58% positive business outlook

Utica National Insurance Group has an employee rating of 3.6 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews
3.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Some good niches. They need to get their systems working better and be user friendly for agents to want to use them.

Cons

Has a "BIG" expense problem. Hasn't made an underwriting profit in a number of years. Management is to provincial in their thinking.

1.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

-Salary is above industry average for my position but you pay for every dime in stress -401k -Other employees; Had other valuable employee friendships; -Home Office employees in NY were always friendly. -The claims manager in Atlanta is the best I have seen. He genuinly cares about his clients and actually loves his job. He is amazing! I would recommend him.

Cons

WOW-There are many cons -benefit costs are higher than industry average; Employee moral is the lowest I have ever seen. -The regional Manager, (not underwriting) is a nightmare. The year I worked there 3 persons left because of his poor management old school bully style. -Services is a nightmare; Many complaints from agents because of timing issues of renewals/endorsements. -

1.0
Jun 5, 2012

very disappointing

Recommend
CEO approval
Business Outlook

Pros

complexity of claims are interesting.

Cons

Management is very old fashion, they will stare a solution in the face and say 'let's continue to do it the 1970's way'. I began work there very enthused about bringing my talent to the claims department only to leave 18 mos later totally in awe at the way things are run. Management will bark at you with vulgarities, write you up for being literally 5 mins late from a 45 min only lunch break, give an exceeds player a 1% raise and force you to look for employment elsewhere within a short period of time. So much potential there being a regional commercial carrier, that its a real tragedy that the culture has to be archaic and unnecessarily burdensome. The turnover at this company is the worst I have seen in my entire career, and sadly the message written on the wall is just not getting thru. My advice; if you are a good talent, take it elsewhere, where you will feel valued and appreciated.

Viewing 37 - 39 of 195 Reviews

Glassdoor has 200 Utica National Insurance Group reviews submitted anonymously by Utica National Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Utica National Insurance Group is right for you.