Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Good work Life Balance and" ((in 11 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "I was hired with good pay." ((in 9 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 18 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "No training with high expectations" ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews)); "Health insurance, while the plans are excellent, the price is high." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.6

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by demographic groups

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Utica National Insurance Group has an employee rating of 3.6 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

3.0

Aug 19, 2012

Average

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, good on-line training courses.

Cons

Not currently replacing employees that leave. Heavy work load and high service standards.

4.0

Jun 24, 2026

Great remote work and leadership, but concerns about direction

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Fully remote, great direct leadership, decent work life balance.

Cons

Senior claims leadership not taking the company in the best direction.

5.0

Jun 23, 2026

Great leadership and benefits with good work-life balance

Field sales representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

Viewing 91 - 93 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Errors & Omissions Supervisor (hybrid)

Property Claims Specialist-Homeowners (inside desk)

Quality Assurance Examiner - Workers' Compensation

Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)

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Utica National Insurance Group

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Reviews by job title

Average

Great remote work and leadership, but concerns about direction

Great leadership and benefits with good work-life balance

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