Is VCA a good company to work for as a Receptionist/Supervisor?

Receptionist/Supervisor professionals working at VCA have rated their employer with 2.3 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Receptionist/Supervisor Jobs at VCA now and start preparing for your job interview by browsing frequently asked Receptionist/Supervisor interview questions at VCA .

Does VCA pay Receptionist/Supervisor employees well?

Receptionist/Supervisor professionals rate their compensation and benefits at VCA with 2.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Receptionist/Supervisor salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 216 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 74 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 260 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "Upper management is clueless." ((in 45 reviews)); "there is no work/life balance" ((in 43 reviews))

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VCA

Part of Mars

VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)

Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

2.1

Compensation and benefits

2.0

Culture & values

1.9

Diversity & inclusion

1.8

Career opportunities

1.6

Work/Life balance

1.6

Senior management

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

1.0

Oct 31, 2024

Corporate ran

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Animals, sometimes good coworkers but that's about it

Cons

Corporate ran, manager literally breathed down my neck. Overworked doctors that would yell at you

VCA Response

VCA is committed to developing leaders and driving accountability for behaviors that don't support our values, and we appreciate your input about your time here. We are continuing to invest in trainings and materials that ensure situations like this are not tolerated. Thank you for providing these comments, and we wish you the best in all of your future career endeavors.

3.0

Oct 1, 2024

Tanking company

Receptionist

Recommend

CEO approval

Business Outlook

Pros

The people and helping animals

Cons

VCA destroys vet hospitals. So many price increases, overworked and underpaid. Causes loss of regular clientele. New receptionists get paid more.

VCA Response

We know this is hard work, and we value your insight. We strive to provide unmatched support for our Associates, which goes beyond pay including 401K program and investments in the tools, technology and services that allow us to provide the best-in-class care we are known for. Please get in touch with your Associate Relations Team about these concerns, as we take them seriously and want to make sure they are addressed.

1.0

Aug 23, 2024