Is VCA a good company to work for as a Receptionist/Supervisor?

Receptionist/Supervisor professionals working at VCA have rated their employer with 2.3 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Receptionist/Supervisor Jobs at VCA now and start preparing for your job interview by browsing frequently asked Receptionist/Supervisor interview questions at VCA .

Does VCA pay Receptionist/Supervisor employees well?

Receptionist/Supervisor professionals rate their compensation and benefits at VCA with 2.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Receptionist/Supervisor salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 216 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 74 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 260 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "Upper management is clueless." ((in 45 reviews)); "there is no work/life balance" ((in 43 reviews))

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VCA

Part of Mars

VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)

Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

2.1

Compensation and benefits

2.0

Culture & values

1.9

Diversity & inclusion

1.8

Career opportunities

1.6

Work/Life balance

1.6

Senior management

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

1.0

Mar 8, 2025

Run

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Most of the support staff is awesome!!!

Cons

High tur over amongst both support staff and upper management. Major overhaul need with the technical management staff. Very stressful and toxic

VCA Response

VCA is committed to maintaining a supportive work environment, and it's important to us to ensure our Associates are able to thrive and grow in their careers. We would welcome the chance to discuss your concerns, and we ask that you get in touch with your Associate Relations Team or email AssociateConcerns@vca.com to continue the conversation. Thank you.

1.0

Dec 13, 2024

Depressing

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Steady income, some good people

Cons

No one wants to work here.

VCA Response

We appreciate you reaching out with this feedback, and want to thank you for the time you spent as a member of our team. The journey to ensure our Associates have the resources and support they need is an ongoing journey, and your insight will be shared with leadership.

2.0

Nov 7, 2024

Going downhill

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

It is easy to feel like you’re in a family here, as long as youre a favorite..

Cons

There is little to no trust in the team, they say they will listen but never do when we mentioned what we needed. Would constantly lose staff and they wouldnt replace them and they wondered why it was so hard for staff to get things done. They are starting to care more about money than their people because of corporate.

VCA Response

Tools like Glassdoor are incredibly valuable platforms for leaders to get real-time and honest feedback. We truly value yours, and want to thank you for your hard work while you were a member of our team. It's essential to us that our Associates have the support they need, and your comments will be shared with leadership.

Viewing 7 - 9 of 102 Reviews

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