Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 211 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 92 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 70 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "there is no work/life balance" ((in 48 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Jun 19, 2025

Meh

Hospital manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good benefits

Cons

Upper management less supportive over the past few years. Autonomy has been taken out of the hands of hospital managers. Too much focus on one number… labor, with no consideration for other factors. Current hiring freeze and you can’t even attempt to get an ad approved until you are struggling with staff shortage. This causes further staff loss as they all get more burnt out. So your labor looks good, but at the expense of good staff members, patient care, and client satisfaction.

VCA Response

12mo

Thank you for your candid feedback—and for your long-standing commitment over the past 10 years. We truly value the experience and insight that comes from team members like you who’ve been with us through many seasons of change. We understand your concerns around support from upper management, reduced autonomy, and the challenges tied to staffing and labor focus. These are complex issues, and while some decisions are influenced by broader economic pressures and industry-wide constraints, we know that doesn’t make the day-to-day impact any easier. Striking the right balance between operational sustainability and supporting our teams is something we’re constantly working on. Your perspective is incredibly important in helping us do that better. If you're open to it, we’d welcome a deeper conversation to hear more about your experience and ideas @ Shareyourexperience@vca.com. Thank you again for your dedication and for speaking up its voices like yours that help shape a stronger future.

1.0

Jan 3, 2025

No management structure

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Good employee discount for your pets needs

Cons

Lack of leadership and accountability

VCA Response

1y

Thank you for your feedback and for the contributions you made while you were a member of our team. From online courses to VCA development programs focused on developing emotionally intelligent leaders, we continue to roll new manager trainings. We will always seek to continue to improve our programs.

2.0

Dec 17, 2024

Overworked, underpaid, and unappreciated

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Discount on services, discounts on products and medications are not as cheap as buying them on Chewy

Cons

Pay is not a livable wage at all- this is particularly frustrating considering cost of services and quarterly price increases Yearly wage increases are 3% at best Health benefits aren't great, but they are available Often required to stay late or leave early, regardless of schedule, depending on client volume Impossible to get overtime

VCA Response

1y

We truly appreciate you bringing your concerns to our attention, and we regularly share a full analysis on feedback and provide recommendations to top leadership. It's vital to us to ensure our Associates' concerns are addressed, and we ask that you get in touch with us at AssociateConcerns@vca.com or reach out to your Associate Relations Team to discuss these concerns about compensation and management. Thank you.

Viewing 205 - 207 of 2,350 Reviews

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Meh

No management structure

Overworked, underpaid, and unappreciated

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