VCU Health reviews

3.5

66% would recommend to a friend

(1,118 total reviews)
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Michael Rao

65% approve of CEO

63% positive business outlook

VCU Health has an employee rating of 3.5 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VCU Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits especially the retirement plan and the medical insurance plan, Decent place to start if you don't have experience (both clinical and non clinical positions). Learn and leave is a common philosophy between the staff in the main hospital.

Cons

Half of the hospital has bad management. Many new managers are appointed for political reasons and they are not very competent in organizing their staff and work. A lot of gossip and drama. Central supply is in need of being reorganized and they are working on that for more than 4 years now with little success. Many problems are coming from new IT system including the new EMR. Poor training system and very short time to learn. In many units many new employees are left to self training and this can cause serious problems. A lot of people between the old and experience staff is leaving because of the recent changes in management and software , and most of them leave suddenly with no time to pass the knowledge to the replacement staff. TERRIBLE HR. The worse I have seen in my 20 years of work experience. They don't help employees as well as the managers. I suggest to check everything on your time card before it passes to the approval, and check your pay stab every time. Better to prevent problems before they happen, it take months before HR helps you (after many emails and many ignored telephone calls). The hospital is big and in many units there are too may cooks cooking the same soup resulting in a terrible salty soup. Very bad lack of communication and no real and clear guidelines. Hard to find the protocols you are looking for int the crowded and chaotic Internal INTRANET. Just taking a look on their intranet gives the idea of the confusion of the organization... even the telephone directory is bad with most of the number wrong and ancient information never updated. Be careful when you look for forms to print in their system because the new forms are together with forms dated 5 years ago. Half of your time will be used to find the person who can help to understand the complicated chain in command. Good luck.

2.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some team members, managers, physicians, nurses, therapists, and leaders who are great and wonderful to work with. VCU Health is highly mission-oriented and does great work within the community, especially if you are working for CHoR.

Cons

Unfortunately, there are marketing team members, both on the VCU Health and CHoR teams, who do not pull their weight and actually ask other team members to do their work for them. Some of these team members don't show up for meetings on time, will blow through project deadlines, and completely disrespect you as a colleague in many other ways. Sadly, I've never seen these individuals put on the performance improvement plans that they desperately needed. Oh, and they will also continue to receive a baseline merit increase due to how the annual review system is set up. The benefits that VCU Health provides are terrible/slim to none. Seeing VCUHS physicians is very affordable (though not covered by VCUHS) and is highly encouraged - but good luck getting an appointment in a reasonable time frame or requesting to see a specific doctor. Merit increases are horrific and don't even cover the rising costs of inflation.

Viewing 7 - 9 of 1,118 Reviews

Glassdoor has 1,185 VCU Health reviews submitted anonymously by VCU Health employees. Read employee reviews and ratings on Glassdoor to decide if VCU Health is right for you.