Is Vanguard a good company to work for as a Client Associate?

Client Associate professionals working at Vanguard have rated their employer with 3.3 out of 5 stars in 173 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Vanguard .

Does Vanguard pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Vanguard with 3.5 out of 5 stars based on 173 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Vanguard.

How happy are Client Associate professionals working at Vanguard?

54% of Client Associate employees at Vanguard would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Client Associate professionals have also rated Vanguard with a 4.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (340) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1065 reviews)); "Great work life balance.. Fun and fast paced environment" ((in 578 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 498 reviews)); "Great culture and ethics" ((in 401 reviews)); "Licenses and training is good" ((in 150 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 563 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 236 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 157 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 85 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 73 reviews))

Skip to content Skip to footer

Notifications

Vanguard

Vanguard Client Associate reviews

3.3

54% would recommend to a friend

(173 total reviews)

Salim Ramji

79% approve of CEO

62% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.5

Compensation and benefits

2.7

Senior management

Client Associate employees have rated Vanguard with 3.3 out of 5 stars, based on 173 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

173 reviews

4.0

May 9, 2026

Great starter-role that builds character and expertise

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great job to get licensed and start building an investment career Upward mobility and expansive career paths Working hours/work-life balance Strong team support and communication Comprehensive benefits including annual bonus

Cons

Repetitive at times, burn-out during elevated call volumes Can be overly ambiguous at times Having to manage tight metrics while still providing sufficient service Salary tends to be lower than industry average

3.0

May 4, 2026

Positive environment overshadowed by demanding metrics

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits Environment Nice at first

Cons

Demanding Metrics take compassion out of role

4.0

Feb 5, 2026

Amazing company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are amazing, awesome work culture.

Cons

Company is great, as long as you're willing to put in the effort.

Viewing 1 - 3 of 173 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at Vanguard

Utah Licensed Journeyman Electrician

Utah Licensed Journeyman Electrician

Utah Licensed Journeyman Electrician

Vanguard reviews FAQs

Vanguard reviews Vanguard Client Associate reviews

Vanguard

Vanguard Client Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great starter-role that builds character and expertise

Positive environment overshadowed by demanding metrics

Amazing company

Top companies for "Compensation and Benefits" near you

Jobs at Vanguard

Vanguard reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Vanguard reviews FAQs

Jobs at Vanguard