Is Vanguard a good company to work for as a Client Associate?

Client Associate professionals working at Vanguard have rated their employer with 3.3 out of 5 stars in 173 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Vanguard .

Does Vanguard pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Vanguard with 3.5 out of 5 stars based on 173 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Vanguard.

How happy are Client Associate professionals working at Vanguard?

54% of Client Associate employees at Vanguard would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Client Associate professionals have also rated Vanguard with a 4.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (340) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1065 reviews)); "Great work life balance.. Fun and fast paced environment" ((in 578 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 498 reviews)); "Great culture and ethics" ((in 401 reviews)); "Licenses and training is good" ((in 150 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 563 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 236 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 157 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 85 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 73 reviews))

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Vanguard Client Associate reviews

3.3

54% would recommend to a friend

(173 total reviews)

Salim Ramji

79% approve of CEO

62% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.5

Compensation and benefits

2.7

Senior management

Client Associate employees have rated Vanguard with 3.3 out of 5 stars, based on 173 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

173 reviews

5.0

Dec 1, 2025

Client Associate

Client associate

Recommend

CEO approval

Business Outlook

Pros

Very flexible and easy to make a living wherever in the world

Cons

Base pay is low year 1.

3.0

Nov 12, 2025

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly people with a lot of energy

Cons

the hiring process wasa bit ocmplicated

3.0

Sep 19, 2025

Good not great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

certification training, potential for growth

Cons

growth takes a long time (at least 18 months), tough clientele, kinda crappy metrics to follow

Viewing 4 - 6 of 173 Reviews

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Vanguard Client Associate reviews

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