Is Vanguard a good company to work for as a Client Associate?

Client Associate professionals working at Vanguard have rated their employer with 3.3 out of 5 stars in 173 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Vanguard .

Does Vanguard pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Vanguard with 3.5 out of 5 stars based on 173 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Vanguard.

How happy are Client Associate professionals working at Vanguard?

54% of Client Associate employees at Vanguard would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Client Associate professionals have also rated Vanguard with a 4.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (340) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1065 reviews)); "Great work life balance.. Fun and fast paced environment" ((in 578 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 498 reviews)); "Great culture and ethics" ((in 401 reviews)); "Licenses and training is good" ((in 150 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 563 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 236 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 157 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 85 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 73 reviews))

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Vanguard Client Associate reviews

3.3

54% would recommend to a friend

(173 total reviews)

Salim Ramji

79% approve of CEO

62% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.5

Compensation and benefits

2.7

Senior management

Client Associate employees have rated Vanguard with 3.3 out of 5 stars, based on 173 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

173 reviews

5.0

Sep 6, 2025

A great company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The company has great management and really takes care of their employees. Work life balance is great!

Cons

They pay lower than industry standard but that is because of all the benefits you receive.

1.0

Aug 18, 2025

Intellectual Property Agreement Bait and Switch

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and career / salary potential

Cons

Please read the intellectual property agreement very carefully. If signed, the agreement I was given basically would have given Vanguard perpetual rights to any current or future invention / innovation I discovered if Vanguard ever so happened to pursue a similar business venture beyond the scope of financial services. "Take your time. Think a alot. Think of everything you've got. For you will still be here tomorrow, but your dreams may not!" - Cat Stevens

3.0

Jul 9, 2025

Solid place to grow but pay needs work

Client associate

Recommend

CEO approval

Business Outlook

Pros

A great place to start a career, offering strong learning resources, free training tools, and excellent 401(k) benefits.

Cons

The salary is too low compared to industry standards, and overall employee compensation could be significantly improved.

Viewing 7 - 9 of 173 Reviews

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Vanguard Client Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A great company

Intellectual Property Agreement Bait and Switch

Solid place to grow but pay needs work

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