Is Verida a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Verida have rated their employer with 2.8 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Verida employees being 2.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Verida now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Verida .

Does Verida pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Verida with 2.7 out of 5 stars based on 22 anonymously submitted employee reviews. This is 20.4% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Verida.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was amazing." ((in 13 reviews)); "Most people here are friendly" ((in 3 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 8 reviews)); "No Help After Training Low Pay Strict Policies" ((in 6 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "Leadership is non existent unless your related to the owner who is so unfriendly driving up in his 150k cars everyday." ((in 3 reviews)); "No pay increase in a year" ((in 3 reviews))

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Verida

Verida Customer Service Representative CSR reviews

2.8

58% would recommend to a friend

(22 total reviews)

Steve Adams

65% approve of CEO

44% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.1

Work/Life balance

2.7

Compensation and benefits

Customer Service Representative (CSR) employees have rated Verida with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Verida is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

2.0

Jun 10, 2024

Verida doesn't care about their employees

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Was easy to get hired.

Cons

Pay is not good for the job. Hr Is bad, they have a high turn over rate because of the bad work environment

2.0

May 29, 2024

Great co-workers; horrible pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Training is quick and easy

Cons

Protocol and rules change regularly so how you were trained to do certain things changes alot

3.0

Mar 27, 2024

ok company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good benefits, great training program,

Cons

no workplace balance, high turnover, leadership is unhelpful

Viewing 7 - 9 of 22 Reviews

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Verida reviews Verida Customer Service Representative (CSR) reviews

Verida

Verida Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Verida doesn't care about their employees

Great co-workers; horrible pay

ok company

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