ViaQuest reviews

3.0

42% would recommend to a friend

(71 total reviews)

Emily Stickley

100% approve of CEO

44% positive business outlook

Reviews by job title

71 reviews

Reviews about "Compensation"

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1.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The clients. Resume filler. That's basically it. I cannot say a good thing about this company.

Cons

Where to begin? Direct support staff were starting out at $9.40/hr. Then they decided to raise it to $9.45/hr to get more interest. 😂 That's not a living wage. For the amount of hours spent working, driving and responsibilities they had, it's sad. As a coordinator, you make less than $12/hr. As a director, it was less than $16. How can a for profit company pay so little? Raises never happen. You get in trouble if you go into overtime, but when you don't have staff, it happens frequently. HR doesn't take concerns seriously. The CEO never came around to put locations. We were told to lie and play up areas of work when there were tours. This company should absolutely be investigated for misconduct. I know it's the clients that are suffering the most. The uppers have NO idea what's going on at locations. They sit in their offices blissfully ignorant.

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ViaQuest Response
8y
I do make it out to most of our locations throughout the year, but at times cannot make it to every site spread over three states. However, our Executive Director for this division is in each and every location every month. We take very seriously our core values, one of which is integrity so I am certain that you have never been told to lie. Each and every employee has my e-mail address as well as my personal cell phone number so if you felt you were not being heard or something needed to change you had all the power in your hands to reach out to me to effectuate change, but instead you chose to remain silent and post an anonymous review full of false statements and rhetoric.
1.0
Dec 1, 2017

DSP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility; good if you are a college student and want to make extra cash.

Cons

Company policies are unorganized, poor leadership, low wages, no overtime.

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ViaQuest Response
8y
Thank you for your post and recommendation to update employees on company policies. We update our policies at least annually and then communicate those changes out to all employees. I will review our current practices to make sure we are communicating in the best manner possible to all levels
1.0
Nov 9, 2017

You'll regret it.

Recommend
CEO approval
Business Outlook

Pros

Getting to work with such an amazing group of clientele is what gets me up and out the door in the morning.

Cons

You can kiss your personal life goodbye if you take a position with ViaQuest. Absolutely no work/life balance whatsoever, and while management will act like they care and understand if you speak to them face to face, they'll quit responding to calls and texts at 4:59pm even though you'll be putting out fires until midnight just to be back at the office by 8am. Get ready for stressful executive decisions as well because you will have no back up from your "team" or management. On the off chance you didn't have to cover a shift and did make it into the office, the environment is hostile and while everyone including HR is aware nothing is done when concerns among coworkers are brought up. Depending on how close you get with the HR ladies in the office is how long you can project to keep your position and if you'll ever be written up or not even when you're blantantly disrespectful to your peers or don't do your job. You better hope you're picked as one of the favorites or you can expect to be fired on any given Friday. I've watched it happen, especially recently, at least a dozen times to some of the hardest workers. The CEO and upper management will invest tens of thousands of dollars in the annual conference aka booze fest but have made cutbacks such as no more coffeemaker or water coolers in the offices unless, of course, it's their office. Do yourself a favor and avoid this company at any cost unless you feel like sucking up to get a promotion you didn't earn and never get a raise in the years that you've been there. For as many times as I've heard about ViaQuest's "amazing" work culture in the years that I've been here I've never seen them practice what they preach.

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ViaQuest Response
8y
This is a difficult post to respond to because there is absolutely no truth to the items presented. I'm wondering if things are really as bad as this individual is indicating then why are they still with the company. I appreciate all of our employees and I am extremely thankful for their continuous commitment, dedication, and passion to serve so many in need
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