VillageMD reviews

2.8

21% would recommend to a friend

(388 total reviews)

Jim Murray

17% approve of CEO

15% positive business outlook

VillageMD has an employee rating of 2.8 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VillageMD employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

388 reviews
1.0
Dec 8, 2021

Run, do not walk, away as fast as you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who actually do the work are fantastic and care about doing the right thing for patients and the company. Remote work is supported Plenty of opportunities to have your voice and opinion heard (as long as you are white, male, abled, presumed cis and straight).

Cons

Increasingly intense micromanagement from absurdly high levels of the org chart. SVPs get involved in the smallest individual contributer decision-making, no matter how little these SVPs actually understand about the process, policy or technology in question. Engineers with 4 decades of experience are routinely overruled or ignored if their expertise disagrees with a manager's google search results. They will refuse to hire people to relieve crushing workloads, while piling on more work, until current workers burn out and quit. Individual contributers are constantly given more responsibility and accountability for achieving unachievable goals, while also given no power or decision-making ability, If you're too loud and not white enough or male enough, you will be fired, no matter how much work you actually do. They will then express surprise that there is so much work to be done, and not enough people. If every woman left at once, the whole company would collapse, and there are not that many women there. While I was there, there were several rounds of layoffs and re-orgs and through it all, the people who were causing the most damage and creating the most toxicity in the culture survived and are still working there today. No matter how many HR reports were filed against them. There is constantly too much work and not enough resources and zero accountability for the people who create the problems. This company wastes incredible amounts of money on operational initiatives that are introduced with a lot of fanfare and are then starved for resources until they are abandoned when a viable scapegoat is identified and fired. Then the process starts all over again.

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VillageMD Response
4y
Thank you for taking the time to share your transparent and honest perspectives. There is no doubt that VillageMD is going through an incredible growth spike for all areas of the Enterprise – including, Technology. With that comes a heavy work load and increased collaboration from our leadership team. We value ideas and innovation from all levels of our team and have multiple pathways – including the Technology Culture Team and Diversity, Equity, and Inclusion (DEI) Council to contribute. Our EEOC and DEI policies underscore our commitment to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We look for ways to reinforce that every single day! We are intentional in our diversity recruiting efforts and dedicated to fostering an equitable hiring process, but know we always have opportunity for improvement. We continuously focus on addressing potential opportunities for bias across our process and educating our teams on inclusivity and inequity in hiring practices. We always seek to hire the best person for the role based on skill, competency, and prior experience alignment. My door is always open and it sounds like you are aware of the Talent/HR team – you can reach out to them directly at talent-support@villagemd.com. Additionally, you can always reach out to the anonymous Compliance tip line (1-855-236-0714) to share any feedback or concerns. Thank you for all you do and we appreciate your feedback. Mike Roberts | Chief Technology Officer | VillageMD Email: mroberts@villagemd.com
1.0
Mar 3, 2022

Stay far away!

Recommend
CEO approval
Business Outlook

Pros

Was once a mission-driven company focused on changing primary care for the better. Maybe it will find its way again?

Cons

A terrible, soul crushing, awful place to work. I was with the company for about 2 years and have witnessed a complete 180. The deal with Walgreens killed the culture of the company. Village has become so hyper focused on meeting its commitments to Walgreens it has lost its way. There’s also a huge divide culturally. White executive leaders, white corporate teams, white providers, white tech department, but BIPOC front line clinic staff. That’s where the diversity numbers come in! Work at Village and are salaried? You are likely white. Hourly employee? You are likely a POC. There’s no breaking the mold, just continued reinforcement of archaic systems.

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VillageMD Response
4y
Thank you for sharing so candidly. Having recently joined VillageMD to lead Diversity, Equity & Inclusion, I’m saddened to hear you had that experience. The growth the organization is experiencing is unprecedented, and we know our success will rely greatly on our ability to ensure our culture and environment allow us as individuals and as an organization to deliver at our best. To that end, we recently rolled out our new Diversity, Equity and Inclusion framework to ensure we are transparent in our goals and consistent with our progress towards them. We know that while our diversity representation outpaces our industry, there is still work to do to ensure we reflect the diversity of the communities we serve, where we work and live and we are committed to that work. Again thanks for taking the time to share your feedback, and please, if you have more to add, reach out to us at talent-support@villagemd.com or please feel free to share feedback via our anonymous Compliance tip line (1-855-236-0714) to share additional feedback to ensure we are able to support you. Sincerely, Cristina Candia Lopez VP Diversity, Equity & Inclusion VillageMD
5.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Mission driven, flat organization, receptive to feedback. Cool tech stack and awesome leadership. Reward for impact. Engineers can make a material impact at every level. People care about the mission and changing health care. The Walgreens deal is huge for this company.

Cons

Some old school thinking (though is rapidly changing). Certain benefits need work such as mat leave. Missing the usual perks you would find in tech in favor of equality across the orgs and ultimately, the mission.

Viewing 4 - 6 of 388 Reviews

Glassdoor has 405 VillageMD reviews submitted anonymously by VillageMD employees. Read employee reviews and ratings on Glassdoor to decide if VillageMD is right for you.