Does Virgin Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Hotels. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Virgin Hotels?

42% of Virgin Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Hotels 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Virgin Hotels?

Bartender (12) , Front Desk Agent (8) , Server (8) , Security Officer (4) , Barista (3) , Cashier/Barista (3) , Junction Agent (3) , Sales Manager (3) , Anonymous (2) , Financial Analyst (2) , Food and Beverage (2) , Food and Beverage Manager (2) , Manager (2) , Marketing Manager (2) , Restaurant Manager (2)

What are the pros of working at Virgin Hotels according to real employee reviews?

"Great Benefits and Employee Perks" ((in 12 reviews)); "Pay was decent but the HR department is questionable" ((in 10 reviews)); "amazing people, culture, and strive to be different" ((in 7 reviews)); "Really want to create a good culture" ((in 7 reviews)); "coworkers are awesome to work with" ((in 5 reviews))

What are the cons of working at Virgin Hotels according to real employee reviews?

"poor communication" ((in 7 reviews)); "Long hours and work on weekends" ((in 5 reviews)); "No training in form of SOP's or security academy." ((in 4 reviews)); "No supplies, no organization, no leadership." ((in 4 reviews)); "The staff is constantly told that there is no money to buy everyday office supplies." ((in 3 reviews))

What are the top reviewed Virgin Hotels locations?

Chicago , Nashville , New York , Las Vegas , Dallas , San Francisco , New Orleans , Miami , Dallas , Las Vegas Valley

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Virgin Hotels

Part of Virgin

Virgin Hotels reviews

2.6

42% would recommend to a friend

(144 total reviews)

James Bermingham

27% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.5

Culture & values

2.5

Career opportunities

2.4

Work/Life balance

2.0

Senior management

Virgin Hotels has an employee rating of 2.6 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virgin Hotels employee rating is 27% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

1.0

May 17, 2025

Horrible. Will be a Hulu documentary in 4 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Building is nice to look at

Cons

Ownership is horrible Directors have no idea what they are doing Turnover rate is so high and multiple former employees have sued them for failure to pay them

1.0

Sep 28, 2022

High turnover for good reason

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

High tips Free drinks Low supervision

Cons

No organization or communication Rude clientele and staff Inexperienced management No compensation for training and no opportunities for advancement

2.0

Nov 8, 2019

Management is terrible!!!

Lead banquet server

Recommend

CEO approval

Business Outlook

Pros

Chicago Downtown. 1/5% Matching 401K

Cons

Management do not care about you at all. Was fired without any explanation or documentation. I did ask for help but nobody did the help me.

Viewing 4 - 6 of 144 Reviews

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Jobs at Virgin Hotels

Call Center Agent - PT