Vista Host reviews

4.2

77% would recommend to a friend

(94 total reviews)

Evan Studer

93% approve of CEO

77% positive business outlook

Vista Host has an employee rating of 4.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Vista Host employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

94 reviews
1.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Will hire you even without a degree if your experience is relevant

Cons

Abusive culture with low pay, almost non-existent benefits and zero appreciation for the people that work on the "front lines", i.e. in the hotels vs. in the corporate offices. The other negative reviews are spot-on - there is absolutely no respect shown for people outside of the corp. office. They will work you as many hours as they can squeeze out of you for as little pay as is legal. No sick days are offered, and they will dock the pay of salaried employees who are out sick, even if they work additional hours that week to make up the time. I can't imagine this company will EVER hire any new employees if they don't get with the times. I would strongly encourage anyone considering working at a Vista Host hotel to run the other way, quickly!

1.0
Jan 26, 2016

Director of Sales -

Recommend
CEO approval
Business Outlook

Pros

In the interest of fairness, I will offer something positive. If you have never been a DOS, this is a way to achieve the title, learn what you can, and then move on. I cannot see another reason to join this firm as a DOS.

Cons

Above all, poor base salary. Regarding 40%+ bonus opportunity... Rolling budget ensures bonus targets move so that bonuses are not fully paid out. RevPar Index targets also change quarterly so that bonuses are not fully paid out. Expensive health insurance for a family. No 401k match. Small budget for entertaining clients and holiday gifts compared to your competitors. Minuscule marketing budget. Long and tedious weekly reports. Large monthly reports. Weekly calls with Regional Sales. Micro-management that leaves DOS with no autonomy and very little time left after servicing accounts. Cannot staff or hire for own department. Expectation that sales team needs to assist with complimentary breakfast weekdays and weekend in the name of "sales". In reality, sales team are utilized as bussers because comp breakfast is never staffed accordingly. Leanest budget (share hotelligence with other hotels, cheapest STAR, no travel budget for DOS). If you are an experienced DOS, the company is unattractive. If you have a full-service background and/or have worked for brand managed, the company is absurd.

2.0
Jan 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Because it is a small company, you will get to know upper management fairly well. I was on a first name basis with the COO and all of the regional managers. And I will say that they are all wonderful people. A phone call or an email will be answered from the very top. You just might not like the answer. I got a free trip to Austin, TX once. That was fun. Pay was fair for the job I had

Cons

Oh the CONS! The health insurance offered is absolute garbage. and it took 6 months after I was qualified for it to actually get it because of a 'clerical error' The company is too worried about shop calls and secret shoppers. They are important no doubt, but endless positive SALT surveys and TripAdvisor reviews are negated by forgetting to ask "How was your stay?" to someone checking out. Was promised all sorts of advancement opportunities, and then never given a straight answer as how to actually do it. In 2 years I had 11, yes ELEVEN!!!!! general managers People straight out of college get preferential treatment over experienced workers. It got really old teaching my managers how to run the hotel properly.

Viewing 4 - 6 of 94 Reviews

Glassdoor has 94 Vista Host reviews submitted anonymously by Vista Host employees. Read employee reviews and ratings on Glassdoor to decide if Vista Host is right for you.