Vivent Health reviews

The senior leadership is completely disconnected from the realities of the organization. The issues are covered up to give the sense things are good. Note how some of these reviews are from HR giving 5 stars. This is likely to raise the overall rating to help with the poor retention matters. Also the responses don't acknowledge or accept the opportunities but try to ice over the realities like icing on a burnt cake. New leadership needs to instilled. With a count of 600 or less in the organization, the place has way too many executive level roles. This represents weak leadership and poor processes when you must add more and more executives at the top. For a non profit, this is not a good use of the funds granted.

They pay is low. Insultingly low. Calling employees into meeting after meeting after meeting (interrupting their day) to smile and talk about how much you care about them and they are the backbone of the operation, and then pay your C-Suite 10x the Case Managers is a slap in the face. Additionally, you can only use their transition related healthcare bonus if you also have their health insurance. They rolled out tons of benefits in the last six months but most people can't use any of them. At the KC office, there are two managers over social services with WILDLY different approaches. Both have insane turnover rates, but one is worse. She can't leave you alone for a whole hour without feeling compelled to micromanage you. I had not even finished my 90-day training period when I was asked to begin taking on additional duties, for no change in pay. The turnover rate in staff leaves remaining staff routinely covering clients that aren't on their caseload. Clients slip through the gaps as a result. Case loads are way too high, especially when leadership is constantly adding responsibilities and demanding more "quality" interactions. There are a lot of other, somewhat petty complaints I have, but this one isn't petty. Accountability. The number of meetings I had to sit through where the interim CEO gave speech after speech about how Vivent values transparency while telling employees not to say anything to anyone, especially donors or government auditors, about the CEO being under investigation for improper conduct, is staggering.