WIS International reviews

2.9

41% would recommend to a friend

(2,020 total reviews)
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Jim Rose

54% approve of CEO

33% positive business outlook

WIS International has an employee rating of 2.9 out of 5 stars, based on 2,020 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WIS International employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 22, 2017
Recommend
CEO approval
Business Outlook

Pros

- Will hire anyone with a pulse. Great for the unemployable or anyone like me looking for their first job with no experience. - Get to travel to different cities and see different stores. - They provide vanpools at a designated meeting place to job sites that are more than 30 miles away from the office. - 10 min breaks every 2-2.5 hours and 30 min lunch breaks every 5 hours. - Odd hours mean less traffic and make this job more convenient for a student or someone with a second job. - Flexible hours: They will schedule based on your availability. - They used to pay you for 4 hours of work minimum, even if a job took less time than that. This changed after they were bought by another company.

Cons

The job itself - Tedious and boring. You are literally standing there counting merchandise. There are stores where you simply scan one item of a particular product, block count, and enter the quantity which is easier, and then there are the clothing stores where you have to find each and every tag to scan every single item. - The day hours are variable and dependent on however long it takes to finish the store. I have had jobs last from 2 hours to upwards of 10 hours. This will depend mainly on how large the store is and how many people are scheduled and actually show up. - You will occasionally have to work in a warehouse, which tend to take longer, are often dirty/dusty, and have no A/C or heating. - You will be standing, kneeling, squatting, and sitting on floors for hours. It does tend to go by relatively quickly, however. - You will see coworkers come and go due to the high turnover rate. - If you don’t bring your own lunch and the client doesn’t provide it (which isn’t that often), the 30 minutes you get is often not enough time to walk/drive to the nearest restaurant, wait for your food, and actually sit down and eat it. The company/managers/policies - The wages are terrible for the work we are expected to do. We are paid just above the legally mandated minimum wage to wake up extremely early or stay up late and stand around for hours. If you ride in a van, they won’t pay you for the first hour of travel there and back, taking two hours of your time for free. The travel time after the first hour is paid minimum wage, as well as the waiting time you spend after you finish and have to wait for everyone who was in your van to finish before you can leave. They do not pay you during breaks and lunches. - I have had the hours on my time sheet cut short at least a couple of times, cheating me out of some of my wages. Both of the ones I caught and questioned were denied. After the first instance, I started taking note of the exact times I clocked in/out to keep a record of my exact hours. The second time, the manager’s reasoning for denial was based on the fact that most of my coworkers finished earlier, as if the extra half-hour I spent counting hundreds of panties didn’t matter. I wasn’t even the last one to finish. - They push speed, even though the clients tend to prioritize accuracy, and rightfully so. This leads to countless mistakes and recounts having to be done, which is annoying as it keeps us there for longer. I received a negative 6-month review for being too “slow”, even though I have been extremely accurate for the most part, which they don’t seem to care about. You will also get less hours if you are not fast enough for them. I have gone weeks without work at times. - The area managers rarely respond to emails and phone calls, and don’t appear to even open them. I have had jobs scheduled that conflicted with my availability, even when I notified my manager of availability changes ahead of time. I have been written up for a no-show, even though I notified my manager ahead of time that I was in the hospital. - They don’t allow you to call in sick without a doctor’s note. Your options are to either go to the hospital for a manageable illness just to get a doctor’s note or show up sick and hope to be excused and sent home. Those were literally the options my area manager gave me when I tried to call in sick. I have had to show up to work in serious pain a couple times just to be excused. - The training is a joke. They show your group a few orientation videos, teach you for a few minutes how to use the scanners, let you practice on some posters, and then have you practice in a store for a few minutes. After that they throw you into your first job and you learn as you go. The new hires tend to be very, very slow for a reason. - There are so many more, but I’ve already written too much and my phone needs to be charged. I know the grass is greener on the other side and will be looking for a better job in the near future.

1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

There are no pros. if you do ever happen to work here, do take pictures of all your work shift schedules and pay schedules, like I did. Also bring a tape recorder with you and have on at all times, which is what I should of done.

Cons

Where to begin.... -There is no part time or full time. There is variable time where you will be either working part time one week or full time the next -Workers are put on a quota system where we can't carefully count the merchandise, we have to quickly scan or face: our pay deducted, being forced to sit out for the rest of the shift, and strikes that can lead to us getting fired if we fail to make the PER HOUR quota of, for example, 3000 items.... -In short: WILL GREATLY COST WHAT EVER COMPANY THAT EMPLOYS THEM to count there merchandise. -No training -Constantly shifting schedules -Careless bosses -Abusive Bosses -No breaks/long shifts -Will put you on a double shift WITHOUT giving you 24 hour notice (ILLEAGL) -Will deduct most of your pay from your pay check for one error -Will make you sit out for portions or nearly the whole shift if you make an error -Complain about errors in pay or the fact you got onto a double shift without being given 24 hour notice? Be prepared for the manager or managers/supervisors to belittle you and degrade you with a series of taunts, ad hominems, what if's etc. -Rude coworkers -ignorant coworkers/supervisors/managers -lack of communication between employees and management. Management rarelyb replied to calls or email -long travel

1.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

I've met and worked with some very nice people though this job. And the actual work isn't too bad. That's pretty much all I can say about the pros.

Cons

This is by far the most crooked company I've ever worked for! Not only do they cheat you out of your pay, but they cheat their customers too. Management is the worse. They start every job off lecturing you like you are a 5 year old brat who has done nothing but cause trouble. They tell you to count and touch each and every piece during the briefing then tell you to power scan or guesstimate later in your ear. You are supposed to get raises according to your CPH (counts per hour) But most the places you count are almost impossible to get the high count that they want. Unless you have your nose up the managers butt. And that's provided someone else's nose isn't there 1st. otherwise forget it. The few places you can actually count and get a higher CPH are already taken by the managers favorites. It does not matter how hard you work you are never appreciated for your efforts. They never pay you for all the hours you put in. If you are on a job out of town for an average of 12 to 15 hours, you will be lucky to get paid for 8 of them. My advice is don't work here unless you are desperate.

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