Is WM a good company to work for as a Operations Manager?

Operations Manager professionals working at WM have rated their employer with 3.2 out of 5 stars in 36 Glassdoor reviews. This is a lower than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Operations Manager Jobs at WM now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at WM .

Does WM pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at WM with 3.2 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.8% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at WM.

How happy are Operations Manager professionals working at WM?

67% of Operations Manager employees at WM would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Operations Manager professionals have also rated WM with a 2.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 385 reviews)); "Great people and company to work for" ((in 186 reviews)); "There is a great culture here." ((in 79 reviews)); "Work life balance is good" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 140 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 62 reviews)); "Favoritism has been noticed and if you don’t play their game then you will just be one of the flock." ((in 45 reviews))

Skip to content Skip to footer

Notifications

WM

WM Operations Manager reviews

3.2

67% would recommend to a friend

(36 total reviews)

James C. Fish, Jr

97% approve of CEO

66% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.7

Career opportunities

3.4

Culture & values

3.2

Compensation and benefits

2.6

Senior management

2.0

Work/Life balance

Operations Manager employees have rated WM with 3.2 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. WM is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

5.0

Mar 29, 2024

Great

Operation manager

Recommend

CEO approval

Business Outlook

Pros

diversity, opportunities, team work, secure, understandable

Cons

Nothing so far the company is a great place to work

1.0

Apr 26, 2023

Learned alot from here but glad to be out

Operations manager

Recommend

CEO approval

Business Outlook

Pros

learned a lot from this company and training

Cons

toxic, invaded personal space too much

WM Response

Thank you for your review. We are sorry to hear that your experience with us was not a completely positive one. We value all feedback from our former employees and we continue to make strides in providing the best work experience possible.

3.0

Mar 22, 2023

Current employer

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, and possibility of advancement

Cons

Hard to relocate to new area

WM Response

Thank you for taking the time to submit a review. We are happy to offer our employees opportunities to grow within our many departments and pride ourselves on providing a comprehensive benefits package to all eligible employees.

Viewing 10 - 12 of 36 Reviews

Jobs at WM

Senior Operations Manager

District Operations Manager

WM reviews FAQs

WM reviews WM Operations Manager reviews

WM

WM Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great

Learned alot from here but glad to be out

Current employer

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WM reviews FAQs

Jobs at WM