WM Customer Service Representative CSR reviews

2.1

16% would recommend to a friend

(29 total reviews)
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James C. Fish, Jr

83% approve of CEO

16% positive business outlook

Customer Service Representative (CSR) employees have rated WM with 2.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. WM is rated 43% below average by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

29 reviews
3.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Good team building Great benefits

Cons

Business practices not the best

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WM Response
3y
Thank you for taking the time to express your concerns. We value all feedback and love to hear recommendations on how to best provide a more positive work experience.
2.0
Jul 5, 2022

Maxed out

Recommend
CEO approval
Business Outlook

Pros

Great pay, good benefits. Good place to grow

Cons

Bad management, high stressed, no family time

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WM Response
4y
Thank you for taking the time to express your concerns. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in. We continually strive to ensure that our management is providing the best leadership to our teams.
5.0
Jun 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great place to work and great management

Cons

There are none I can think of

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WM Response
4y
This is so great to hear! The fact that you felt supported and mentioned the strength of your management is reassuring that our teams are in good hands and set up for success. We really appreciate you taking the time to share this and we will share this with our team.
Viewing 16 - 18 of 29 Reviews

Glassdoor has 4,273 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.