Waystar reviews

Company went public and is now continuously making changes that are detrimental to the employees. Upper management thinks of themselves as gods. Very little warning when changes are made giving us little time to adjust. Commission structure is a joke they state that it's 8%, but you only making 4% of sales for the month the contract was sold and then 4% a year after the contract has been signed. If the client backs out of contract before the end of year you are required to pay back Waystar. If you leave the company at any point or change departments you do not get paid your commission for the previous month or the second half of your "8%". Partner systems that work with Waystar actively promote protentional clients to not work with us. Project managers at Waystar will convince sold clients to back out of deals causing you to lose sales. KPIs are unattainable and no one ever hits them, but they will get on you for not hitting them if they don't like you. JUST STAY AWAY,

Strict KPIs, commission issues (I.e. not being paid for some closed deals and having to review everything), as well as time to get paid on deals, increased mandatory time in the office, and difficulty in job advancement.