Waystar reviews

4.2

84% would recommend to a friend

(138 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Reviews by job title

138 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent for gaining experience and important skills necessary to succeed in the industry. Offers a high potential for learning and personal growth in general. Great benefits.

Cons

Salary on the lower end for the industry. Promotions are often given to the manager's inner circle rather than to the most qualified person. Seemingly all departments have an extremely strong HR culture that reminded me of the bullies in middle school.

avatar
Waystar Response
1w
Thank you for sharing your feedback and for highlighting the learning and growth opportunities and benefits you experienced during your time at Waystar. We are glad to hear those stood out. Compensation and career growth are important areas for us, and we regularly assess how we create more consistent pathways for development and advancement, while staying aligning with the market. Creating a respectful, inclusive environment is a priority, and what you described does not reflect the experience we aim to provide. If you’d like to share more about your experience, please email peopleteam@waystar.com.
4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Hybrid schedule flexibility - Comprehensive benefits - Genuine, kind people to work with - Leadership sets a positive tone and lives company values - Product is good for public interest

Cons

Being a newer public company, many solutions and processes feel like they were bolted on rather than designed from the ground up. There is little to no documentation around several key processes. Compensation is a little lower than the competition. Flexible time off is a bit of a scam. It gets the company out of having to pay out employee PTO. I would rather have standard PTO so I don't feel guilt over taking time off.

avatar
Waystar Response
1w
Thank you for taking the time to share thoughtful feedback. We appreciate your perspective and are glad to hear that flexibility, benefits, our product, and the people you work with have had a positive impact on your experience. These are areas we care deeply about. We also appreciate you highlighting opportunities related to processes and documentation. As a growing company, we focus on building greater clarity and consistency in these areas. Please share feedback with your leadership team as these efforts move forward. We also acknowledge your feedback on compensation and time off. We regularly assess our programs align with the market and how team members experience them day to day. Flexible time off is a popular and innovative benefit across the tech industry, and we offer it with the goal of giving team members more flexibility to take time away when they need it.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

People are generally supportive and want to do good

Cons

Pay is below market value Limited growth

avatar
Waystar Response
1w
Thank you for taking the time to share your feedback. We care deeply about building a collaborative, people-first culture. We appreciate your candid perspectives on compensation and career growth. We regularly assess our programs and opportunities to ensure they support meaningful development for our team members and align with the market. We encourage team members to connect with their leaders regularly about their career goals, development opportunities, and ways they can continue growing at Waystar. Feedback like yours plays an important role in helping us identify areas for improvement.
Viewing 4 - 6 of 138 Reviews

Glassdoor has 552 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.