Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 555 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at Waystar to a friend and 80% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

85% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 38 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Everyone is very helpful and wants you to succeed." ((in 23 reviews)); "Great Leadership and managers." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 23 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 15 reviews)); "Rampant favoritism." ((in 4 reviews)); "Compensation is a little lower than the competition." ((in 4 reviews)); "Until recently all of the executive leadership featured no ethnic diversity." ((in 2 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

85% would recommend to a friend

(139 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

139 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 11, 2023

Great company and great people

Bot analyst

Recommend

CEO approval

Business Outlook

Pros

Great team work Great onboarding process Louisville office is very nice and welcoming

Cons

slightly below average pay for a company of its size

Waystar Response

2y

We are committed to making our onboarding as seamless as possible for our new hires. We are glad to hear our team members have been kind during the start of your career here! We wish you well on your journey with us. We use market data, benefits benchmarking, and continue to add unique benefits each year to accommodate the needs of our team members. A most recent examples are pet insurance and birthday PTO!

5.0

Aug 1, 2023

Great Place To Work - Seriously!

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Everyone here is very helpful, and they truly want to see you succeed in your role. The pay is good, benefits are average, but seem to improve each year. The culture is very welcoming and inclusive, and the work/life balance is great. The company paid holidays are plentiful and the PTO is generous - it's accrued, but it is generous.

Cons

You cannot add your spouse to your insurance if he/she is eligible for coverage through their employer.

Waystar Response

2y

Thank you for your review. Our culture, evolving benefits package, and work-life balance all reflect great care for our biggest asset at Waystar—our team! If you have any feedback or ideas on how to improve training within your department or specific to your role, we encourage you to share with your direct leader or the peopleteam@waystar.com.

4.0

Jul 18, 2023

Wonderful Company but Compensation is lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, Holidays, Birthday Off, Insurance, Work Life Balance, Wonderful CEO, Culture, Remote Work, Co Workers, Free Food

Cons

This is literally the best company I have ever worked for, but comparing salaries to other Healthcare IT companies they are below average. That is the only con is the pay is lower than other big healthcare IT companies. Oh and they are making people go back into the office one day a week. I love working from home and do not want to be in office.

Waystar Response

2y

Our culture is so important to our team members—this is great to hear! We leverage external compensation data, market analyses, a benefits package to support our comprehensive rewards. Bringing teams together to solve some of healthcare’s biggest challenges is best done when we can be together accelerating solutions and career development. Reach out to your direct leader or Strategic Business partner for compensation concerns or our hybrid return to office plan. We value your feedback and experience.

Viewing 61 - 63 of 139 Reviews

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Jobs at Waystar

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Project Scheduling Coordinator

Client Success Manager

CDI Clinical Performance Auditor

Waystar

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Great company and great people

Great Place To Work - Seriously!

Wonderful Company but Compensation is lacking

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