Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 552 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at Waystar to a friend and 80% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

85% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 42 reviews)); "Great benefits and holiday schedule." ((in 32 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 13 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "Compensation is a little lower than the competition." ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

85% would recommend to a friend

(138 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 11, 2022

Great place to work

Project manager

Recommend

CEO approval

Business Outlook

Pros

wfh option, bonuses, great leadership, collaborative co workers

Cons

work can get a little monotonous

Waystar Response

4y

A key facet of our culture is ensuring team members have work/life balance, and we believe that begins with the option to work remotely. We have implemented technology that ensures team members can work collaboratively and effectively.

4.0

Dec 29, 2021

Working for Waystar

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Working from home, great people, some flexibility in schedule, a company that has a great product to be proud of, room for advancement

Cons

lower pay than area average

Waystar Response

4y

Thank you for your feedback. We’re glad you’re enjoying our flexible schedule and remote work opportunities. We owe our success to dedicated team members like yourself. A core goal of ours is to compensate our team members fairly. We look closely at compensation data for various roles and markets and have dedicated resources to deepening our understanding of job markets and compensation. Please reach out to your leader or the People team with compensation concerns.

5.0

Dec 28, 2021

The Best Company Ever

Account executive

Recommend

CEO approval

Business Outlook

Pros

Their training for new hires is the best I have ever received. It is a lot of information and can be a bit overwhelming if you are new to the industry. However, their training team is awesome, supportive, caring are always their to answer any questions. I just cannot say enough good things about them. They give back to the community which I love because I like helping people. Their values align with my values. So far, everything is better than what I expected!!

Cons

The only thing is their salary is low for my position, but other than that I cannot think of anything negative about Waystar.

Waystar Response

4y

Thank you for your feedback. We consider ourselves lucky to have Matt Hawkins at the helm. We’re so glad to hear you enjoyed and benefited from our onboarding program. We’re committed to providing team members with an immersive, holistic onboarding program where they can gain an understanding of our business and build lasting relationships. Please feel free to reach out to your leader or the People team with compensation concerns.

Viewing 100 - 102 of 138 Reviews

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