Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 60 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 38 reviews)); "Friendly people up and down the ranks" ((in 27 reviews)); "Some coworkers were great (not all)." ((in 21 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 12 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Upper management is horrible." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(165 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

165 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 14, 2016

A Great Stepping Stone Employer

Customer solutions

Recommend

CEO approval

Business Outlook

Pros

-Pay (compared to other companies and similar roles WEB is above average). I've been told this is not the case with other roles, such as programming. - A protected culture- It's hard to get hired here, which may sound like a con, but what it really means is they don't let just anyone in. This is important because it protects a very unique work culture and makes the stress of the job much easier to handle. There is not one person I worked with that I didn't get along with- -Coworkers- A great group of people who tend to be team oriented and are always helpful. -The office- A fitness gym, locker room, and lunch bar are all on site and available to employees. Break room includes game tables and tvs. Outdoor space for lunch. Lots of food demonstrations and free catering.

Cons

-Training (this has drastically improved since I originally went through it, but there is still more that can be done to remove the "sink or swim" feeling many reps have starting out). -Limited advancement opportunities. It's a very laterally structured company and very young, so "moving up" may be harder to do and take more patience than "moving on." -Limited experience in management. (There are some fantastic individuals in management--but many of them are still early in their management careers. Most worked at the company for less than 2 years when they were promoted) -Health Benefits. (The company has a fantastic 401K match, but their health insurance offerings are sub-par. This may improve as the employees get older, but right now I would say the median age of the workforce is somewhere around 26-27.)

WebstaurantStore Response

10y

Thanks for your feedback! In reference to the hours in the role, we are committed to a healthy work/life balance and we are constantly working to ensure that our employees have a standard work week.

4.0

Dec 7, 2015

Great Employees Only!

Customer solutions consultant

Recommend

CEO approval

Business Outlook

Pros

-Excellent building/facility which includes a gym, and free amenities (cereal/milk for breakfast, drinks, etc...) -Carpool Program (includes a pay incentive, better parking, and free lunch) -Open dialogue with management -Vendor training on site a few times per month with a catered lunch -Continued personal growth training -Book Clubs -Leadership Training -Talented and young workforce (average age is probably mid-20's); extremely innovative -Volunteer opportunities provided throughout the local area -Great employees only!

Cons

-Sometimes inconsistent management across teams -Pay should be a bit higher for the quality and amount of work done in the Customer Solutions Department

WebstaurantStore Response

10y

Thank you for your feedback! please feel free to discuss your concerns with management. We are open to new ideas.

1.0

Oct 21, 2014

Immature Leadership Led To Poor Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment Catered lunch almost weekly Good salary Flexible hours

Cons

Young, immature managers Excessively high expectations Not enough training Rigid, unforgiving probationary period No sick time Inadequate vacation time for new employees I wasn't given enough time to develop and instead was thrown out like I wasn't even a person with feelings, bills, and untapped talent. That's not how you treat educated people who show up every day and try their best.

WebstaurantStore Response

11y

New employees go through a 60-day probationary period involving hands-on training and group instruction. During this time each new employee has meetings with their managers to discuss progress and training needs to give them the best chance of success at WebstaurantStore. We are happy to offer frequently flexible schedules including paid time off that employees may use for sick, personal, or vacation days. While some of our employees find they benefit from the ability to work from home at times, our employees are not expected to do additional work from home outside of their regular hours.

Viewing 160 - 162 of 165 Reviews

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