Does Westgate Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, Westgate Resorts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Westgate Resorts. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Westgate Resorts?

55% of Westgate Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westgate Resorts 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Westgate Resorts?

Sales Representative (81) , Front Desk Agent (24) , Sales Associate (20) , Concierge (16) , Security Officer (16) , Manager (14) , Sales (14) , Housekeeper (10) , OPC Marketing (10) , Customer Service Representative (9) , Dayline Sales (9) , Account Manager (8) , Activities Coordinator (8) , Administrative Assistant (8) , Bartender (8)

What are the pros of working at Westgate Resorts according to real employee reviews?

"Promise of short hours and good pay" ((in 56 reviews)); "Great people to work with" ((in 43 reviews)); "Good benefits and 401K if you stay with the company long enough." ((in 42 reviews)); "Good training can make money" ((in 30 reviews)); "Busy and good money during peak season" ((in 28 reviews))

What are the cons of working at Westgate Resorts according to real employee reviews?

"Too much favoritism." ((in 26 reviews)); "Managers don' play well with each other" ((in 16 reviews)); "Upper management was constantly uninvolved, while middle/direct management was under" ((in 11 reviews)); "Long hours and you depend on the sales Reps for your money to close the deal." ((in 11 reviews)); "Bad leadership, always wanted to get free stuff from suppliers for their personal use." ((in 10 reviews))

What are employees saying about Westgate Resorts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Westgate Resorts layoffs and their outlook for job security at Westgate Resorts in 2026.

What are the top reviewed Westgate Resorts locations?

Orlando , Las Vegas , Kissimmee , Ocoee , Gatlinburg , Park City , Myrtle Beach , Branson , Miami , Cocoa Beach , Williamsburg , New York , River Ranch , Mesa , Sevierville , Pigeon Forge , Salt Lake City , Chicago , Virginia Beach , Hollister , Florida , Las Vegas , Arlington , Hixson , Knoxville , Kodak , Tollhouse , Los Angeles , Jacksonville , Apopka

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Westgate Resorts

Part of Central Florida Investments

Westgate Resorts reviews

3.3

55% would recommend to a friend

(977 total reviews)

Jim Gissy

60% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Westgate Resorts has an employee rating of 3.3 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westgate Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

977 reviews

2.0

Mar 22, 2016

Sr. It Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work, relaxing atmosphere, diverse hiring

Cons

Poor Training, Lazy Co-Workers, HORRIBLE Benefits, Busy Parking Lots, little to no vacation/sick pay

2.0

Dec 1, 2015

Senior Business Analyst

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Autonomy, few meetings which frees time to do your most valuable work.

Cons

Leadership is divided, contentious. They have not invested in their infrastructure - technology is antiquated in most areas.

1.0

May 6, 2015

horrible

Tour desk agent

Recommend

CEO approval

Business Outlook

Pros

Technically, I was full-time, but my hours were only appx. 32h. Good benefits and 401K if you stay with the company long enough. Training was excellent.

Cons

I was not allowed to sit down even if we had no customers.That was extremely exhausting. I had to buy special shoes so that my lower back and feet wouldn't kill me at the end of the day. I didn't get refunded by the company. The staff were a click. Gossip, gossip, gossip everywhere. Management didn't care about anybody. Everybody feared the managers as if they were all-mighty gods who can destroy you if you don't shut up and fall in line. You are not allowed to say "You are welcome", but "My pleasure" and they hammer it to you like it's a sacred phrase that will bring millions of $$$ to the company. If you don't fit in within the click, you get laid off at the end of the season (in Dec.).I got paid only $9/h.You are selling lies (timeshare).

Viewing 10 - 12 of 977 Reviews

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Jobs at Westgate Resorts

Security Officer (Pool)

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Ratings by category

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Reviews by job title

Sr. It Analyst

Senior Business Analyst

horrible

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