Does Willow Valley Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, Willow Valley Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Willow Valley Communities. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Willow Valley Communities?

76% of Willow Valley Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Willow Valley Communities 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Willow Valley Communities?

CNA (5) , Certified Nursing Assistant CNA (5) , Buffet Server (4) , Licensed Practical Nurse (3) , Administrative Assistant (2) , Buffet Server Mentor (2) , Hostess (2) , Housekeeper (2) , Licensed Practical Nurse (LPN) (2) , Menu Server (2)

What are the pros of working at Willow Valley Communities according to real employee reviews?

"Amazing coworkers" ((in 7 reviews)); "benefits were decent" ((in 7 reviews)); "some nice people working very hard at the bottom" ((in 5 reviews)); "They are dedicated to developing and growing their Team Members from the bottom up." ((in 4 reviews)); "Free meals at the end of the evening." ((in 3 reviews))

What are the cons of working at Willow Valley Communities according to real employee reviews?

"Often short staffed, low pay, politics," ((in 9 reviews)); "Management is pretty terrible." ((in 3 reviews))

What are the top reviewed Willow Valley Communities locations?

Lancaster , Willow Street , Willow , PO , Warwick

Willow Valley Communities reviews

3.7

76% would recommend to a friend

(89 total reviews)

Lisa Hawthorne

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (89 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Willow Valley Communities has an employee rating of 3.7 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Willow Valley Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

89 reviews

1.0

Mar 12, 2013

Upper management will throw you under the bus to save their name

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy my residents and my co-workers

Cons

hard to get vacation time approved upper management has no regard for lower paid hard worker always understaffed underpaid for the amount of work expected always expected to work overtime

2.0

Jun 13, 2019

It is what it is

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice place for residents to live, I personally had great direct co workers and immediate boss. A lot of classes to improve skills.

Cons

THE PAY , vacation time, some treatment from residents. Used to be a great place but is deteriorating with time.

Willow Valley Communities Response

7y

We are sorry to hear of your experience and appreciate the opportunity to share additional information. Willow Valley Communities consistently strives to be a leader in our field. Annually, we compare our wages to those of other organizations in the senior living industry in Central PA. As a result, over the last several years, Willow Valley Communities has implemented market rate wage increases in many of our departments; these adjustments were in addition to annual evaluation increases. In today’s tight labor market characterized by low unemployment, companies are continually making adjustments. So, it is not surprising that you may find a company that pays a little more today, but tomorrow yet another company may pay a higher rate. It is also important to consider total compensation—not just wages, but health insurance costs, 401k contributions, and other benefits that offer savings. Willow Valley Communities recognizes the importance of internal promotions. For these, a corporate process that requires multiple approvals is in place; thus, no team member is ever just given a position. All applicants, whether internal or external, are subject to the same interviewing and hiring process. If you would like to discuss your specific situation in further detail, we welcome the conversation. Please contact us at 717-464-2741.

2.0

Jan 6, 2019

Disillusioned

Rn

Recommend

CEO approval

Business Outlook

Pros

Team members work hard for residents. This reflects the goodness in our world. They pay me well (though everyone else complains of being underpaid).

Cons

Unfortunately management doesn’t recognize the hard work of all team members. Working with dementia residents can be rewarding but is almost always challenging at any given time of day. Lakeside Is understaffed most of the time, call offs are rampant. I suspect this is due to poor morale rather than true illness. What’s worse is management & administration rarely pitch in to help. They do not embrace the concept of servant leadership. They say staff:resident ratios meet regulatory requirements but the reality is it’s unsafe for residents & staff with injuries happening frequently. Probably not a place I will stay long term even though they pay me well.

Willow Valley Communities Response

7y

We’re sorry to hear that you have had this experience. We take your comments seriously. Bringing this to light is the only way to create a path to working through your concerns. We’d like to learn more. Please call and speak to our HR department: 717-464-2741.

Viewing 7 - 9 of 89 Reviews

Jobs at Willow Valley Communities

Lead Security Officer