Xerox reviews

3.3

47% would recommend to a friend

(9,139 total reviews)
avatar

Louie Pastor

89% approve of CEO

34% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home. Supplies computer and headset. Paid training. Wish I had more positive things to say but that's really all.

Cons

When you think of a big company like Xerox you expect the best but what you get is very disappointing. You work so hard meeting your metrics and trying to avoid those horrible coaching just to stay at $10.00 an hour. Even if you move o a different position they will keep you at $10.00 which is so discouraging. In a way it feels like you are trapped. You work so hard for nothing. Check are so small its almost like you don't even get paid for a whole worked day. I remember the first time I did overtime and received my check for my overtime weeks it was still so small I literally cried. I actually broke down and cried.

5.0
Oct 3, 2016

Customer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Xerox will train you to be the best at customer service. I work for verizon wireless through xerox as a customer service agent.

Cons

Although at times it may get very irritating to be sitting on your behind all day. Sometimes the supervisors may have there hands full annd cant help you but then thats when to genius in you have to step in

1.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

work from home. some great co-workers.

Cons

work load balance due to layoffs. people are working 2+ full time jobs with no pay increase. trying to deliver work class services with entry level talent and no investment into infrastructure. senior management is more concerned with plugging numbers into spreadsheets making their goals vs managing a business for the long term.

Viewing 505 - 507 of 9,139 Reviews

Glassdoor has 10,149 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.