XiFin reviews

3.3

51% would recommend to a friend

(210 total reviews)
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Lâle White

55% approve of CEO

41% positive business outlook

XiFin has an employee rating of 3.3 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XiFin employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210 reviews
5.0
Dec 29, 2016

A Very decent and good place to work for- Truth about me and Xifin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a 3 year Employee at Xifin here is my True and unbiased opinion working as a IT member. Lately I have been getting letters of interest to interview with fortune 500 companies such as Isuzu North America, Amazon ..... I have not had a need to even look at their job descriptions or salaries. Even if they were to offer me over $10K raise , I will still stick around with Xifin. I have been in I.T. for 25 years and worked at different companies, startups and Fortune 500s and seen it all. Good working conditions are not easy to find. Xifin is a stable company that is growing fast. I have personally ALWAYS been treated with respect here and I see a lot of decent people here all over. My life and work balance is perfect here. They never offered me gift cards for writing reviews as one person suggested in his review earlier. Companies can get into trouble for doing such things and they are not stupid to do so. The CEO and management is doing a superb job in my opinion

Cons

The only thing I can say is I wish my home was much closer to the xifin distance wise

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XiFin Response
9y
Thank you for your candid remarks. XIFIN's respect for our employees is an important part of our day to day operations. Respect is one of our core values and we have a long standing practice of soliciting input from all employees through Town Hall and departmental meetings. We encourage a pervasive open-door approach to stay current with an evolving work environment that addresses our employee base. Glad you are here!
1.0
Dec 24, 2016

Terrible Product - Terrible Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free bagels and donuts. You meet some amazing people working for XIFIN. The location is in beautiful San Diego.

Cons

The product is not one most people in the company can stand by. This is not the right venue for specifics, but I will say that a software company that puts out 52 releases (1 a week) a year had better be adequately staffed to support this. XIFIN, to say the least, is not. I mention this because not only are the product, help text and accompanying release notes woefully inadequate, but these elements cause a bottleneck that affects the entire company. It is a disservice to the customers and a customer service nightmare. There is literally no way to be good at your job at any level of the company. The other elements making it impossible to find success at XIFIN are a complete lack of training material and/or colleagues or management with the time, knowledge or capability to train you. Imagine working for a software company selling a product that does not work and no one in the company seems to know how to use. You inherit clients who are understandably irate at being locked into a contract with this company you and have absolutely no support. As a side note, XIFIN once offered to pay me and has legitimately paid my colleagues in gift cards for writing reviews here that they could moderate first. Several of my former colleagues have accepted and left glowing reviews. Management would even mention former employees who left negative glass door reviews in team meetings that were entirely unrelated. I declined any offers for gift cards and waited until my employment with the company ended to write a sincere and completely unbiased review.

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XiFin Response
9y
Thank you for taking the time to comment on Glassdoor. XIFIN does appreciate constructive criticism and where appropriate has and will take the necessary actions to improve the value delivered to our customers and employees. The Healthcare Industry in general and certainly the diagnostic segment we serve is undergoing rapid change and thus requires a high caliber company like XIFIN to maintain the most current and encompassing Software products. XIFIN provides timely releases to address mission critical needs of our constituents. Furthermore, to optimize our operations we have, where appropriate, compartmentalized our software engineering professionals to focus on their areas of expertise as opposed to having a cadre of software generalists. At the same time, our senior team clearly has a holistic view of the product and its capabilities and often meets with employees to share this knowledge. The XIFIN product provides our customers with technology that automates the processing of transactions. This approach is most efficient as it minimizes manual intervention resulting in more timely and accurate processing. XIFIN applies this philosophy to its own operations by deploying technology rather than manual intervention to accomplish a desired result. Consequently, this approach has proven to be an excellent strategy for structuring a department’s resources. We do offer many training opportunities and encourage employees who are struggling to reach out and ask for help. I’m sorry that you found that not to be the case. XIFIN does not and cannot control who reviews us and what they write…that’s one of the great things about Glassdoor. We do encourage all employees and interviewees to review us though, it helps us to gain valuable feedback like yours. Good luck to you.
1.0
Nov 15, 2016

Billing specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very bad place to work for. Worst place I have ever work in my whole life.

Cons

Treat people with no respect.

avatar
XiFin Response
9y
XIFIN’s core value of respecting our employees is part of our day to day operations and a key element of our strategy to serve our customers and the healthcare industry. In addition, we have a long standing practice of soliciting input from all employees through Town Hall meetings, departmental meetings and pervasive open-door approach to stay current with an evolving work environment that addresses our employee base.
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Glassdoor has 228 XiFin reviews submitted anonymously by XiFin employees. Read employee reviews and ratings on Glassdoor to decide if XiFin is right for you.