Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)
avatar

Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Free snacks Opportunity To Prove Yourself No Working Weekends (Yes the best part of this job is when you don't have to work)

Cons

Broken Ice Machine Company only values you if you've closed them revenue during the week. High stress work environment every single day. Directors and managers walk around yelling at everyone while blasting the same rave playlist they've used for the past 2 years which complicates doing the job.

avatar
Yelp Response
7y
Thanks for your review. We're sorry to hear that your exit from Yelp was less than stellar. However, we do not ask our employees to sign anything preventing them from taking legal action against us. We're sorry that you didn't receive commissions that you felt were due. We do not arbitrarily choose to keep commissions when someone leaves, so I encourage you to reach out to our HR team to get more clarification on why that happened. We wish you the best of luck in your future endeavors and thank you for the time you contributed to our team.
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

I made some amazing friendships here and genuinely likes being around most of my colleagues. Training program was great- they hire most employees with no sales experience and do a great job training and developing them for the first two months. There’s opportunities for growth- but mostly just to do a different version of the same job. If you work hard and do well, you can make solid money despite low base salary. Benefits were also great despite pay being low for the market.

Cons

High school- yelp has tried to get rid of the college 2.0 stigma and in doing so, has made things worse. It is insanely structured and it is very clear that upper management does not trust their employees to act as responsible adults- they push this onto their managers to make sure they are on their AEs about EVERYTHING Unhealthy environment- for managers, you’re never quite doing enough. They’ll have you breaking your back and spinning in circles if you’re not successful (aka over producing on revenue goals), whether that’s for a couple weeks or longer term, regardless of how hard you’re working. Retention is made your problem, regardless of factors outside your control. Feedback- yelp prides itself in being a very open environment for giving and receiving feedback, but in reality, feedback for the company/product is not well received. Instead, you’ll be told that you’re not bought in and as a result your team isn’t. Growth opportunity- while there is a clear and accessible upward path, it is extremely linear- so there is little opportunity to diversify your skill set

2.0
Jan 16, 2019

Anything Else

Recommend
CEO approval
Business Outlook

Pros

- Great foundation and training program to give you a solid foundation in learning sales - Full benefits (good insurance) - Fun people

Cons

- So many company politics, inadequate managers who are not qualified, drama, etc. - Product doesn't work and sales frequently churn and cancel resulting in employees having to pay back commissions via chargebacks - Unrealistic daily expectations and burnout - "reply all" emails that are redundant sent out multiple times a day, 80 cold calls to the same businesses in increasingly smaller territories - Constant micromanagement - No flexibility to work from home - literally chained to a desk to mass cold call - this is truly a call center - Horrible PTO and sick day allowance - most tech companies give you unlimited PTO and sick days, not here - only 15 days pto per year and 5 sick days (mind you there are 12 months in a year smh) - Getting treated like an idiot - Lack of professionalism, everyone prying into your personal life - Horrible pay - you'll make more as an uber driver than here

Viewing 55 - 57 of 5,980 Reviews

Glassdoor has 6,234 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.