Yelp reviews

- It's CONSTANTLY a Jekyll and Hyde situation with higher-ups. It's sunshine-and-rainbows all throughout training, then someone breathing down your neck about metrics as soon as you're out. They hire you on with the promise of internal promotion and opportunities outside of sales, then later tell you they'll *maybe* consider the top-tier executives to train for a slightly-higher position sales role a year and a half to two years from now and that it's practically unheard of to move out of sales once starting as an AE. Things like that, all the time. - The expectations are ridiculous and only getting worse as time goes on. How are you supposed to have meaningful conversations with people when you're expected to make 80+ dials a day? Or have an hour and a half of daily talk time when people literally just yell at you and hang up? Just as an example, the first territory I got was in Hawaii, which is three hours behind California. So I was expected to start calling businesses at 5:00 AM their time... It was rare that anyone ever answered and if they did, it was with "Do you know what time it is?" Yes, I do, and I'm so sorry. Anyways, not ideal for closing any deals. - Really, you're just treated like a dispensable teeny-tiny cog in the machine. I never got the impression that any management cared about the growth of the new AEs because over 1/2 quit within a year. Not to sound dramatic, but it's pretty soul-crushing to work at Yelp. Listen - You didn't go to school for four years to be harassed by small business owners on the phone when you're doing something that can easily be automated. If a cold-calling sales job is what you want to do long term, go for it, I guess, but if not... Have enough respect for the work you've done, the experiences you've had and the intelligence you possess and keep looking for a job elsewhere.

Where to begin. Inherently flawed product. I can’t tell you how many situations I was placed in where the business owner on the other end said our product was flawed and you are working for a company that extorts small business owners. Sometimes they were just being irrational but more times than not I was inclined to agree with them. Mindless hours of calling and reading from a script. There were so many days when I wanted to walk out midway through the day and tell management that I quit. I guess my greatest disappointment was Yelp misrepresenting how much money you can actually make here. Rarely did I go a month when I didn’t make money for the company, but there policy that you needed to make 12K before making any sort of commission was unfair. Most Reps I know never really made much in commission or when they did they would chargebacks from businesses who were cancelling their ad program because it didn’t work for them.