Yotpo reviews

3.4

45% would recommend to a friend

(516 total reviews)
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Tomer Tagrin

50% approve of CEO

28% positive business outlook

Yotpo has an employee rating of 3.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yotpo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

516 reviews
2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros at this company. If you like free snacks then you may like it.

Cons

- Shamed for wanting to grow at the company - Management is extremely green - KPIs change randomly - Women and non-Israelis are expected to cover for everyone else's jobs. - Rude culture which is written off as "Israeli culture"

3.0
Nov 9, 2022

Would not recommend working here unless you're a white man

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some kind and great people, independence to take on new programs or ideas, lots of room for growth and learning - I've probably never learned so much from a company.

Cons

I've debated writing this review for a long time and finally feel like it's time. I can't count on two hands the amount of upset women I've listened to and comforted because they were not given the promotion they'd been promised for months/years. I have never worked at a company that so clearly doesn't value their employees - it's treated like a weird family -- you get the perks the free food or whatever but I would say 90% of the people I worked with there felt significantly underpaid. For three years, they've been 'auditing' their diversity demographics and I can tell you right now, when I left, there was less than 3 Black people in our NY office -- out of a 1000 person company. There is such a strange culture of bullying that goes on here - a lot of power plays etc. They always say that Yotpo is a 'no BS' company but in my experience, that just meant putting up with a ton of misogyny and then getting backlash when I matched their energy. The majority of people that are actually promoted are American or Israeli men that spent time in the army with our cofounders. When I would interview candidates for jobs I was hiring for, I genuinely felt sick to my stomach worried about the kind of culture that I was bringing them into. You also have this culture of women putting down other women simply to try to thrive there. Employees would make up rumors about other employees saying they weren't doing their job etc. and eventually in a couple of months they'd be fired. I've never seen such a weird social experiment on misogyny in the workplace.

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Yotpo Response
3y
We take this incredibly seriously. While we recognize you are no longer with the company, we would welcome discussing this in depth if you ever feel comfortable reaching out to yotpo-hr@yotpo.com. We intend to treat with great care all claims of harassment and misogyny. It sounds like our team makeup has changed quite a bit since you’ve left, fortunately. This year, nearly 40% of our new hires self-identify as non-white, and we’ve moved the needle in many other areas to create the most inclusive environment for all. As always, we continue to strive to do better.
2.0
Oct 16, 2018
Recommend
CEO approval
Business Outlook

Pros

- It’s a neat product and fun to sell - There’s a select few people at the company who are really talented (Talent team, CS team, teams in Tel Aviv, select members on the sales team) - Relative autonomy on the sales side Fantastic CS team + CS leadership - I learned what *not* to do when scaling a sales team (which is arguably just as beneficial as what *to* do)

Cons

1. Leadership: For the most part - ineffective and inexperienced. The decisions leadership makes at the high level make one question whether or not the company is in good hands. Numerous decisions were made over time that lacked any and all insight. Serious decisions are made by 2-3 people behind closed doors who, incidentally, are all making those decisions for the first time — completely neglecting those they hired to assist in that same decision making process. This results in talent feeling ineffective, disrespected, and ultimately — resentful. 2. Culture: At one time it was a fun and collaborative environment. However, overtime Yotpo made some poor hiring decisions which ultimately had a permanent and long lasting negative impact on the overall culture. Culture is top down. When the mantra of the org is defined by a few ego-centric individuals, the rest of the org inherits this same self-centered mindset. There isn’t a single individual to blame — it’s been more of a failed group effort from the top down. 3. Communication: There is literally none. Zero transparency. It’s actually pretty incredible how this company has no idea how to communicate internally. Instead, it results in a waterfall effect. Overtime, it becomes apparent that this is actually done on purpose which seemingly suggests a malicious intent. Toward the end of my time with Yotpo I became very disappointed with how myself and others were being treated — and no one was doing anything about it. Many talented people have come and gone from the company and what’s fascinating is no one seems to be bothered by it. It’s as if leadership is under some sort of spell — “why would anyone want to leave?” is a frighteningly popular sentiment. If Yotpo wants to continue to grow, it needs to hire smart and experienced individuals — instead of relying on those who may have outgrown their use. In this case, the grass actually IS greener.

Viewing 7 - 9 of 516 Reviews

Glassdoor has 525 Yotpo reviews submitted anonymously by Yotpo employees. Read employee reviews and ratings on Glassdoor to decide if Yotpo is right for you.