Yotpo reviews

3.4

45% would recommend to a friend

(516 total reviews)
avatar

Tomer Tagrin

50% approve of CEO

28% positive business outlook

Yotpo has an employee rating of 3.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yotpo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

516 reviews
1.0
Nov 9, 2016

Not a long term career opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The NYC office atmosphere is young and energetic. A nice new office space that has plenty of room to grow into and has an overall good vibe.

Cons

This is a decent business for selling to small businesses, but it's not ready for the big leagues. The product is OK for what it is, but would need to make vast improvements in order to scale up. The customer support structure in Israel is not adequate to take on big clients. The leadership team is trying hard; but simply doesn't have the experience or expertise to take the company to the next level. Overall, the company would appeal to someone looking to get some entry level experience, but not anyone with experience or looking to be at a company long term and build a career. Those who think the technology is strong simply don't have much perspective on the SaaS market.

1.0
Oct 28, 2016

Worst place ever to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of energy in the office because everyone is young. You get lunch once a month and the office is on a good location. Honestly, not much is a pro. There is no way you would ever get me to go back there. I'm glad I left the company for a grown up organization.

Cons

The founders seem to make decisions that change the direction of the company almost every month. They let a lot of people go very often which if I were looking to join I would question. Only sell small deals, so if you like working in a boiler room then this is the place for you. No communication across the different departments. Everything is run and decisions are made out of Israel which makes working in NY tough to feel connected to the larger company.

avatar
Yotpo Response
9y
With any growing startup, there are number of challenges. My co-founder Omri and I try to travel to NYC twice a month to mitigate this, but we're not perfect. Fostering an environment where people can grow, prosper, and develop professionally is priority number 1 (over growth, over revenue, and over investor demands), and any time we fail on that count, it hurts. We hope that the people who are on the rocketship with us feel this as well. It's sad to get an occasional review like this one, but I hope our team knows I'm an open door for any suggestions on how to get better.
1.0
Apr 6, 2023

Nepotism Central

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Free snacks, although that's gotten worse since they started forcing "healthy" onto everyone. Really lovely office. It was a great place to work. Better a has been than a never was. Solid health insurance.

Cons

Nepotism is king here. Been here for 5 years, took on way more tasks, have had many achievements, never got promoted. New department manager is a close connection with someone in leadership, but seems underqualified. There's a glass ceiling here if you're not well-connected. It's also white male dominant past a certain level, unless we're talking HR. Then it's all white women. Not sure how you can push DEI when everyone at the top is the same. The climate around here is becoming toxic. HR moved into our section, to watch us, I guess. HR and leadership seem genuinely out of touch. They laid off a bunch of people but we still pay for wasteful events like yoga and guided meditation. And they do these interviews with the co-founder once in a while where he doesn't actually directly answer anything. It's just straight up awkward to watch. They never order enough lunch on Tuesdays for people, the day they make us all come in. We're also losing our flexibility as they try to push us to come in twice a week. They had us come in on a Friday because it was end of quarter... Why do SDRs need to be here on a Friday, they're not closing anything... it's just petty from leadership. Work life balance is terrible as we often have to work out of hours in accordance with Israel's availability for meetings.

avatar
Yotpo Response
3y
We take your concerns very seriously, if you haven’t already done so, we really encourage you to connect directly with a leader you trust to talk through this more or reach out to HR leadership. We want everyone to feel valued here.
Viewing 19 - 21 of 516 Reviews

Glassdoor has 525 Yotpo reviews submitted anonymously by Yotpo employees. Read employee reviews and ratings on Glassdoor to decide if Yotpo is right for you.