Zayo reviews

3.5

61% would recommend to a friend

(1,288 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Food on the table for some period of time

Cons

Upper management and their cadre are completely disconnected from the concerns and needs of their employees. They are relentlessly pursuing cost-cutting measures, such as eliminating cell phone reimbursements for sales staff and imposing freezes on hiring and raises, all while imposing heavier workloads on already strained employees. Additionally, they are outsourcing order ex teams in an attempt to save insignificant amounts while they offer comical severance packages. Furthermore, they are transitioning from traditional paid time off (PTO) to flexible time off, which conveniently allows them to avoid paying out unused time off when further, inevitable layoffs occur. Meanwhile, the financial aspect of the company remains robust. Zayo possesses ample cash reserves and net cash flow, which could be utilized to provide better compensation (although still below market standards), yet they consciously choose not to do so. This decision ensures that when upper management eventually sells the company, they will yield the highest possible return on their investments. Regrettably, these actions demonstrate how upper management is betraying the loyalty and dedication of the employees who have worked alongside them for years. They have forfeited the trust of their peers in pennies so they can flaunt their gaudy bonus to their grad school classmates once move on the sale. This behavior is truly disgraceful and deeply disappointing.

1.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

There are two types of people at Zayo... The amazing people who rise up through the ranks at Zayo, who are great at what they do, and are great managers. There are also a lot of career advancement opportunities at Zayo, but these completely depend on how well like you are by leadership.

Cons

The second type of people at Zayo are those who rise up the ranks by taking credit for other's people's work, try to push people out of the company to take their jobs, and throw people under the bus. You'll find these people throughout the organization. Leadership leads through fear and is terrible at communicating. There are tough situations that routinely come up that they refuse to address. Layoffs impacting hundreds of employees happen without a word to the rest of the organization because the CFO feels its better to bury than to address it head on. Re-orgs and leadership leaving the company also love to be swept under the rug. Compensation is pathetic. It may seem like it has opportunity for those outside of the company, but bonus payouts are regularly 40% of the target or less because the company continues to fail at reaching its growth targets. As a result, while I was at Zayo I was routinely doing more and more work for less and less money. The stock component was created by Dan to retain talent. What really happened was high-performers knew they could make more money elsewhere so they would leave the company and what you have left are low performers who want to fly under the radar and stick around while their stock vests every quarter. The CEO, CFO and COO are toxic leaders who are terrible at execution, which is why they continue to fail at growing the business. Priorities shift on a whim with no context given, orgs changes happen routinely every 6 months (again something they like to bury).

1.0
Jan 15, 2019

Run Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros exist at Zayo.

Cons

Clueless unethical leadership, horrible compensation plan.

Viewing 85 - 87 of 1,288 Reviews

Glassdoor has 1,383 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.