Zayo reviews

3.5

61% would recommend to a friend

(1,288 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 6, 2014

It's been a long haul

Recommend
CEO approval
Business Outlook

Pros

One of the pros I have with Zayo is that it is a company full of hope and optimism. It seems like everyone has high hopes which is a good thing. It makes you feel like you have a part in this new type of company. I do agree with most of the reviews posted when they say there are great people with many talents. Many of them are very willing to help out when asked. I would have to say that the biggest Pro for this company is their talent in the field. Those guys are always putting their lives on hold to help out in an instant. I can't say enough about them.

Cons

On the same note as above, the biggest con would be that the guys in the field do put their lives on hold to help out in an instant. Sometimes in part to fear of losing their jobs. I have worked with Zayo coming from one of the original acquisitions. So for me its been a long time coming. But the raise in salaries is horrendous. I have not seen a raise. I feel that there are likely others in the same boat. You make of that what you want. I also agree that the 401k is dismal. But sounds like that will be changing soon.

3.0
Feb 6, 2014

Working towards for IPO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible/casual work environment and flat management style. Instead of waiting a year for the bonus, Quarterly bonus is plus. expose to a lot of different areas of telecom

Cons

The most recent re-org is taking a toll on employees. no structure and planning how to achieve upper management set goals. Breaking down company to product groups structure is unheard of and will find out how this structure will work. Due to this structure, Zayo employees aren't really working together. they are treated just like external customers. Process isn't fully set/followed by other groups.

4.0
Feb 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Although a lot has been said about work/life balance, at a certain level it's up to the individual to find a balance that works well. Generally speaking, Zayo's work/life balance is moving in the right direction, and management has acknowledged this is an area that needs continuous improvement. Zayo's success is not smoke and mirrors... it's based on hard work and intelligent decision-making. I don't see that changing any time soon. Just like any company, this one is not perfect, but I believe it's well-positioned to continue it's amazing run of success far into the future.

Cons

There are plenty of challenges remaining, but as processes continue to be refined, it's exciting to think what Zayo can become.

Viewing 1189 - 1191 of 1,288 Reviews

Glassdoor has 1,383 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.