Zonar Systems reviews

2.9

33% would recommend to a friend

(198 total reviews)
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Charles Kriete

20% approve of CEO

25% positive business outlook

Zonar Systems has an employee rating of 2.9 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zonar Systems employee rating is 22% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

198 reviews
1.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Outside of work, the people are great.

Cons

Before you think about working for this company, make sure you research the company and it's executive team in detail. Very hostile work environment with inexperienced management in most departments. No common direction for the company, so all departments create their own rules, which consequently clash with other departments, and we're left with a bunch of in-fighting. Micromanagement and scare tactics are the primary management tool, especially in the customer care department. They don't listen (they flat out don't let you talk most of the time by interrupting you), and worst of all, have no actual experience in management to justify their actions. They lie to you with promises of big money, but in the end, are only worried about the money going into their pockets. They get away with saying their salaries are in line with standards, but that's because they fail to give proper titles to the positions, and therefore pay less for the work being performed. They also lie about wanting to promote from within, and block potential opportunities simply because they aren't experienced enough to deal with the need to back fill positions.

2.0
Jul 10, 2019

Things are on a downturn

Recommend
CEO approval
Business Outlook

Pros

There are some absolutely amazing people that I have had the pleasure to work with at Zonar. When I joined the company before they were purchased by continental, many individuals who had been there for 10 years moved up from entry level positions as the company grew. They had a competitive benefits package. Culture was fun and refreshing.

Cons

Since the continental purchase, turnover has increased tremendously at all levels of the company. Promises made and not kept repeatedly to customers and employees. Infighting between departments, marketing specifically has bullied other departments. These reputations have been acknowledged in meetings and nothing changes. High tech debt New benefits package is worse than than before, I and several coworkers all experienced issues with coverage of many medications. Policy is based out of another state, like they shopped for the lowest policy they could get. Customers and sales team are abusive to the Customer Service Helpdesk, work life balance for that team has improved but it used to be absolutely awful. When things go wrong this company fabricates its data, embellishes its accomplishments, and rolls it downhill. The bathroom at HQ has flies. Flies.

1.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s a good job market and current employees should be able to find jobs elsewhere.

Cons

It is amazing to see a true American success story that a movie should be made from turn into a working H hole. All on account of just a few changes in key leadership positions. From outstanding men who founded this company to people who wouldn’t know what the field looks like or how to sell into it if it hit them square in the face. The new sales leadership has never sold anything comparable to what Zonar sales, check there LinkedIn. With zero experience and no interest in learning how to succeed from the veterans who have helped built this company, sales leadership has made drastic errors that have caused the majority of seasoned sales staff to leave recently or plan to leave soon. It’s hard to have a conversation with the new upper sales managers that have never sold a SAAS model, the ignorance is rich and the funniest part is who cares because they won’t be around long enough to see the destruction from there foolish ways and changes made. There not going to hit there number because of their ignorance of the technology and their highly ineffective leadership style. Let’s not be confused though, not all this should be pinned on the sales leadership. Much of this is top down, with the CEO caring more about who reads his blog then how to satisfy a current customer and win a new customer. He is more interested in protecting his personal friends hired in upper management roles that they have no right being in then booking business and keeping current business. The new compensation package is literally half what we have been making since the beginning. There answer to that was sales people have made to much money. There follow up was the way we have paid our sales reps is unsustainable. Really? It was sustainable for the last 18 years and was a big part of making Zonar one of the best telematics companies (which Zonar is far, far from anymore) from scratch. Good luck getting and retaining top sales talent if you think they get paid too much. The successful sales people at Zonar have always been the highest paid staff with the exception of C level. This was the case because the former leadership new that sales butters the bread and is one of the most important group of individuals because they generate the revenue. Now the bean counters who kill deals and cut commissions are considered the most important. Hello sales leadership - does that make sense? Here’s a good idea, go come up with a new “flywheel” jack-ball idea (a sales leadership idea to distract the sales department from how bad they have made it with a sales management model called “flywheel”) and tell us it’s the most important month in the most important quarter of company history, again. Sounded okay the first five times, now it just makes us feel sorry for you.

Viewing 4 - 6 of 198 Reviews

Glassdoor has 208 Zonar Systems reviews submitted anonymously by Zonar Systems employees. Read employee reviews and ratings on Glassdoor to decide if Zonar Systems is right for you.